Gerber Collision & Glass - Springfield (Il)
Gerber Collision & Glass - Springfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you so so much again for making my car look perfect again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car perfect again! thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Work is not the problem other than taking longer than expected
Customer Service - 1.5/5.0 -
Communication very poor
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with all aspects of the service I received, from the staff to the actual repairs everything was exceptional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kyle did a good job.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work looks great. Done in a reasonable amount of time. Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pleasant courteous staff. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0 -
Jordan and Erica were great to work with! Jordan was extremely responsive to any and all questions/concerns I had. They both kept me up-to-date on the progress.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Gerber Collison Center.
Repair Quality - 5.0/5.0 -
Jordan was extremely patient. Although there were a couple of bumps along the way he stayed professional and saw it thru to the end. There is one remaining piece he is working with the distributor to get.
Customer Service - 5.0/5.0 -
Jordan and Erica have been extremely professional and kind.
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Poor communication, was told I would have my vehicle on the 24th. Then I had to call to find out it wouldn't be ready until the 26th. I called and found out car was still not ready. Told it would be Monday the 29th. Okay I called Monday and still not ready. Didn't get the car until the 1st of October. And car still isn't fixed . Now the air-conditioning is broke. And I have to get it fixed. It was going to be 2 weeks longer for them to get fixed. Don't know if I will ever go back to Gerber collision. I've lost all trust in them.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Jordan and Erica were great