Gietl Bros., Inc

4.9 (511reviews)

98%

(217) 528-7351

109 S 2nd St, Springfield, IL 62701

98%

See Photos

109 S 2nd St
Springfield, IL 62701

Get Directions Website Email

About Gietl Bros., Inc

See Photos

109 S 2nd St
Springfield, IL 62701

Get Directions Website Email

Gietl Brothers Auto Body has been servicing the Springfield community since 1904. We are conveniently located in dowtown Springfiled (2 blocks north of the Capitol building). Gietl Brothers specialized in auto body repair and refinishing. We offer free estimates, shuttle service, excellent workmanship, and 4 generations of proven customer service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (511)

Sort By:
Newest
Rating

396 Customers Rated

5 Stars

72.8% Complete

(372)
4 Stars

3.5% Complete

(18)
3 Stars

0.6% Complete

(3)
2 Stars

0.6% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is frequently commended for proactive communication, keeping customers informed throughout the repair process via calls and texts. Timeliness is generally well-regarded, with most repairs completed as promised, though some customers noted delays that were communicated transparently. Customers also appreciated the complimentary interior and exterior cleaning as an added touch. A few customers mentioned minor concerns such as extended repair times and small post-repair adjustments needed, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Communication

"From drop off through hand-offpick up, service was outstanding. Communication was superb and I'd rate this business as a 1010. Hopefully won't ..." Read more

"Gietl Bros always goes above and beyond. The truck was fixed in the timeframe promised and looks amazing."

"Gietl never fails. The repair to my car door is perfect and their customer service is exceptional."

"The work was beyond fantastic! They met the time line and went well beyond any expectations I had. ..." Read more

"The work they did looked absolutely beautiful. They did a great job. Very happy with the whole experience!"

"They informed me every step."

"Gietl Bros kept me updated on the repairs and answered any questions I had throughout the process."

"We were well informed every day the job was finished ahead of schedule. The repairs looked great. Tell ..." Read more

"... quote to repair to picking up my repaired vehicle I was kept informed of what the process would be. The repair was done in a timely manner and my car ..." Read more

"Other than the auto texts I received, I never spoke to a Gietl person on what caused the delay"

Service Quality
Communication

Service Quality
Communication

"From drop off through hand-offpick up, service was outstanding. Communication was superb and I'd rate this business as a 1010. Hopefully won't ..." Read more

"Gietl Bros always goes above and beyond. The truck was fixed in the timeframe promised and looks amazing."

"Gietl never fails. The repair to my car door is perfect and their customer service is exceptional."

"The work was beyond fantastic! They met the time line and went well beyond any expectations I had. ..." Read more

"The work they did looked absolutely beautiful. They did a great job. Very happy with the whole experience!"

"They informed me every step."

"Gietl Bros kept me updated on the repairs and answered any questions I had throughout the process."

"We were well informed every day the job was finished ahead of schedule. The repairs looked great. Tell ..." Read more

"... quote to repair to picking up my repaired vehicle I was kept informed of what the process would be. The repair was done in a timely manner and my car ..." Read more

"Other than the auto texts I received, I never spoke to a Gietl person on what caused the delay"

Jaures (Honda owner) reviewed 9/21/26

I’m very happy for the repair and the big comprehension I’m ready to recommend others persons to use this garage

Melissa (Jeep owner) reviewed 9/21/26

I recommend Gietl Bros to everyone I know!

Marilyn (Ford owner) reviewed 9/4/26

I like the text updates to tell you what progress has been done on your car! Excellent body shop!

Can I rate it a 20?

Very prompt in getting in to get it fixed. I loved the updates as the car was getting worked on and if dates were changed as to when it would be done, I was also notified.

Robert (Dodge owner) reviewed 9/3/26

We were well informed every day the job was finished ahead of schedule. The repairs looked great. Tell your employees job well done thank you

Nataliya (Volkswagen owner) reviewed 9/2/26

Brian was great to work with and my car looks as good as new! Really great communication, honest and great work.

Thomas (Volvo owner) reviewed 9/2/26

Well satisfied with your work. Car looks like new. Great job. Karen and I are very well pleased with a job well done. Thanks for the hard work of you and your repair workers. Tom & Karen Hafel

We are a repeat customer We talk highly of Gietel Bros.

Filled out survey and made comment on text messages after the car was picked up from your shop. Looks like a new car! We are very well pleased with the quality of the work and service of you and your team of workers.

Same praise listed on previous page.

Brian (Chrysler owner) reviewed 8/27/26

Kent (Genesis owner) reviewed 8/25/26

The repair on my vehicle is excellent. I was though very disappointed that the 5 day estimate to repair was extended by several days. Those extra days resulted in additional expense for alternative transportation.

Megan (Dodge owner) reviewed 8/17/26

Amazing service

John (Subaru owner) reviewed 8/6/26

Pat (Honda owner) reviewed 7/27/26

Definitely will recommend. Thank you

Great service all around.

Great

Chaim (Toyota owner) reviewed 7/20/26

Very happy with my service!

Good service and quick.

Rafael (Volvo owner) reviewed 7/20/26

James (Ford owner) reviewed 7/10/26

Ann (Hyundai owner) reviewed 7/9/26

Best place in the State for Service. Thank you , Brian.

Great service

Best Service in the Stste. Very happy with my Repairs. Thank you

Marc (Audi owner) reviewed 7/3/26

You always do excellent work. I feel comfortable putting my car in your hands because I have confidence in your integrity and workmanship

The best

Miracle workers

The best

Kristine (Hyundai owner) reviewed 7/1/26

Gietl Brother’s did work on one of my cars a few years ago. I always choose Gietl Brothers… so does my Family.

James (Honda owner) reviewed 6/29/26

I would highly recommend Gietl Bros! They have always done excellent workmanship!

Eric (GMC owner) reviewed 6/29/26

Ricky (Toyota owner) reviewed 6/22/26

The work was well done would go no where else great job.

Work was well done only place in town to go.

Top of reviews

Phoenix Collision

5.0 513 reviews
4047 W. Jefferson St.
Springfield, IL 62707
Bill Mathews Auto Body and Pow...

4.9 625 reviews
750 North St
Springfield, IL 62704
Caliber - Springfield - East

4.8 2,438 reviews
3117 Wide Track Dr
Springfield, IL 62703

view more shops in: Springfield | 62701

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Gietl Bros., Inc

About Gietl Bros., Inc

Reviews (511)

396 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0