Gietl Bros., Inc

5.0 (501reviews)
100%
109 S 2nd St,  Springfield,  IL  62701

Gietl Brothers Auto Body has been servicing the Springfield community since 1904. We are conveniently located in dowtown Springfiled (2 blocks north of the Capitol building). Gietl Brothers specialized in auto body repair and refinishing. We offer free estimates, shuttle service, excellent workmanship, and 4 generations of proven customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (501)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting outstanding workmanship that leaves vehicles looking brand new. The team is frequently commended for maintaining proactive communication, providing regular updates via calls and texts throughout the repair process. Timeliness is generally well-regarded, with most repairs completed as promised, and any delays were communicated transparently. Customers also appreciate the added touch of thorough interior and exterior cleaning upon vehicle return. A few customers noted minor concerns, such as delays beyond the estimated timeframe and small post-repair adjustments needed, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
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"From drop off through hand-offpick up, service was outstanding. Communication was superb and I'd rate this business as a 1010. Hopefully won't ..." Read more
"Gietl Bros always goes above and beyond. The truck was fixed in the timeframe promised and looks amazing."
"Gietl never fails. The repair to my car door is perfect and their customer service is exceptional."
"The work was beyond fantastic! They met the time line and went well beyond any expectations I had. ABSOLUTELY ..." Read more
"Great service! Detail oriented!"
"They informed me every step."
"Very friendly and communicates often about updates"
"Appreciate the frequent communication on timelines and status of the repairs. Car looks great."
"Gietl Bros provided excellent service and communication both before and after have our car in the shop. I would recommend ..." Read more
"Gietl Bros kept me updated on the repairs and answered any questions I had throughout the process."

My Experience

Definitely will recommend. Thank you

Likely to Recommend

Repair Quality

Great service all around.

Customer Service

Great

Returned Clean

Likely to Recommend

Very happy with my service!

Repair Quality

Good service and quick.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Best place in the State for Service. Thank you , Brian.

Likely to Recommend

Great service

Repair Quality

Customer Service

Best Service in the Stste. Very happy with my Repairs. Thank you

Returned Clean

My Experience

You always do excellent work. I feel comfortable putting my car in your hands because I have confidence in your integrity and workmanship

Likely to Recommend

The best

Repair Quality

Miracle workers

Customer Service

The best

Returned Clean

My Experience

Gietl Brother’s did work on one of my cars a few years ago. I always choose Gietl Brothers… so does my Family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would highly recommend Gietl Bros! They have always done excellent workmanship!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was well done would go no where else great job.

Likely to Recommend

Repair Quality

Work was well done only place in town to go.

Customer Service

Returned Clean

My Experience

The work was beyond fantastic! They met the time line and went well beyond any expectations I had. ABSOLUTELY FANTASTIC JOB!!!!!!!!!!!!!

Likely to Recommend

Repair Quality

Excellent workmanship!!!!!!!

Customer Service

Returned Clean

My Experience

If you’re writing a positive review for a business that handled your wrecked car, you could say: “I had a great experience after my car was involved in an accident. The staff was professional, knowledgeable, and kept me informed throughout the entire repair process. The repairs were completed on time, and my vehicle looks and drives like new. Their attention to detail and excellent customer service made a stressful situation much easier. I highly recommend them to anyone needing collision repair work.” For a shorter review: Excellent service! After my car was wrecked, they handled the repairs quickly and professionally. The workmanship was outstanding and my car looks brand new. Highly recommend!

My Experience

Likely to Recommend

Repair Quality

Good job friendly service

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job

Customer Service

Wonderful care

Returned Clean

My Experience

The attention to detail, client interaction, and updates are fantastic.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gietl Bros always goes above and beyond. The truck was fixed in the timeframe promised and looks amazing.

Customer Service

Gietl Bros kept me updated on the repairs and answered any questions I had throughout the process.

Returned Clean

My Experience

Brian and the guys at Gietl always do the best job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean