Gerber Collision & Glass - Springfield (Il)

Likely to Recommend - 5.0/5.0 -

I will recommend Gerber to anyone needing collision repair.

Repair Quality - 5.0/5.0 -

Gerber was very professional, and prompt on getting my vehicle fixed the way it should be. I will recommend them to anyone needing collision repair.

Customer Service - 5.0/5.0 -

The customer service team was excellent.

Returned Clean

My Experience - 0.0/5.0 -

They had my car for 10 days and on the day I was finally to be done I received a call that they painted it the wrong colour and would have to tear it down again and repainted which took five more days. Way too long to paint and replace a front bumper. The bumper is a bit out of alignment creating a corner re of my bumper to not the tabs to lock in place.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Erica and Kyle are the best. I’d recommend Gerber to everyone.

Likely to Recommend - 5.0/5.0 -

I recommend Gerber to everyone.

Repair Quality - 5.0/5.0 -

I’ve unfortunately needed your services 3 times. But I always know I’m in good hands with Gerber. And a shout out to Erica and Kyle. They’re the best and truly two of your greatest assets. I hope they’re paid accordingly.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great staff

Likely to Recommend - 5.0/5.0 -

They are true professional and very knowledgeable.

Repair Quality - 5.0/5.0 -

They communicated very well every step of the way.

Customer Service - 5.0/5.0 -

Erica and Kyle did a great job at making you feel important and that my car was a priority.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great work and great communication made this a positive experience. Erika and Kyle went out of their way to accommodate !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Took a little longer than expected but the service was good.

Customer Service - 5.0/5.0 -

Very satisfied with service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I cannot thank gerber enough.They went above and beyond what was needed. They were so nice and made sure I was completely taken care of.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys are the best literally like it never happened it’s hard to believe. Great team some honest cool people

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I told all my family and friends about you all.

Repair Quality - 5.0/5.0 -

Thank you for putting are family car back together.

Customer Service - 5.0/5.0 -

Good customer service 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome service Quick and easy fix up

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0