Gerber Collision & Glass - Springfield (Il)
Gerber Collision & Glass - Springfield offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I liked how you kept me updated with the progress through text and how up front you were about the process. I also liked how the rental car with enterprise worked out so smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff and team are very thorough and very communicative. They kept me updated through out the whole process. They worked with the Insurance company and the job description was very easy to understand.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was very well done. You could never tell there were any damages to the car. They provided quick, professional service.
Customer Service - 5.0/5.0 -
Very professional and thorough. They were able to complete the work quickly, even before the estimated completion date.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Solid work and my car looks great. Communication was my only complaint
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and service. Highly recommend.
Customer Service - 5.0/5.0 -
Great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They seem quite professional, and strive for customer satisfaction.
Repair Quality - 5.0/5.0 -
They did a great job. Repairs were done quickly. I got my truck back earlier than expected, and am satisfied with the work done. Everything looks as it should be.
Customer Service - 5.0/5.0 -
They were friendly and accommodating. Kept up with communications regularly.
Likely to Recommend - 5.0/5.0 -
The repairs and the customers service were outstanding. I would definitely recommend to family and friends.
Repair Quality - 5.0/5.0 -
The quality of the repair was exceptional. I received my vehicle and it was like it had never happened. I am very pleased with the repairs .
Customer Service - 5.0/5.0 -
I was updated daily on the progress of the repairs. Great customer service from start to finish.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
No comment
Customer Service - 3.5/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you so so much again for making my car look perfect again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car perfect again! thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Work is not the problem other than taking longer than expected
Customer Service - 1.5/5.0 -
Communication very poor