Gerber Collision & Glass - St. Charles (Mo)
In operation 85 years.
Gerber Collision & Glass - St Charles, MO offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very easy and fast experience!!! Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Customer service is non existent here. Disgraceful, disrespectful staff. I left a message for the manager to call me back after the weekend to discuss my horrible experience.
Likely to Recommend - 0.5/5.0 -
Never ever.
Repair Quality - 0.5/5.0 -
Disrespectful staff
Customer Service - 0.5/5.0 -
Uncommunicative, disrespectful
Returned Clean
My Experience - 5.0/5.0 -
I was a little surprised that it took nearly three weeks to replace a bumper and two tail lights. But am satisfied with the results. The communication regarding the status could be a little more detailed.
Likely to Recommend - 5.0/5.0 -
The work was wonderful. Timing and communication was poor.
Repair Quality - 5.0/5.0 -
Repairs look good.
Customer Service - 2.5/5.0 -
Status updates were sparce and provided no detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did a great job in repairs for my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I haven’t had a chance to look at it, but I’m sure it’s OK. It was nice dealing with you. Thank you you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and good communication during the repair process
Likely to Recommend - 5.0/5.0 -
It was easy enough to get a quote which was routed through my insurance company.
Repair Quality - 5.0/5.0 -
Everything matches the OEM paint for Volkswagen.
Customer Service - 5.0/5.0 -
The replacement fender and body work paint were completed within two weeks from the drop off date. The paint work matched the rest of the exterior paint and looked like the original color.
My Experience - 5.0/5.0 -
The Customer service was great and the repair service was excellent and I will recommend this place to anyone looking for a good collision center
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair work done in a timely manner, very satisfied.