Gerber Collision & Glass - St. Cloud

4.9 (4,078reviews)

98%

(321) 805-5000

3550 13th St, St. Cloud, FL 34769

98%

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3550 13th St
St. Cloud, FL 34769

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About Gerber Collision & Glass - St. Cloud

See Photos

3550 13th St
St. Cloud, FL 34769

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 13 years at this location.

Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

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Website

Reviews (4,078)

Sort By:
Newest
Rating

3,348 Customers Rated

5 Stars

69.6% Complete

(2837)
4 Stars

7% Complete

(286)
3 Stars

1.5% Complete

(63)
2 Stars

1% Complete

(42)
1 Star

0.5% Complete

(19)
< 1 Star

2.5% Complete

(101)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and factory-fresh. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The staff was widely commended for being friendly, professional, and attentive. A small number of customers noted areas for improvement, including concerns about quality control on fit and finish, incomplete repairs, and occasional delays in communication — all shared directly from their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more

"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."

"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."

"I can only praise Gerber service. From day one service was incredible, efficient, personalized and perfect. Im so thankful for everything. The overall experience ..." Read more

"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more

"... imformed of progress done. Outstanding!! Vehicle was supposed to be ready at 19 days and was finished at day 8. That must be a guineas record." Read more

"12 days earlier than quoted"

"The service was done expertly and quickly. The team finished a week earlier than anticipated. I would definitely recommend."

"Completion was a few days early."

"Still NOT ready."

"almost every day and sometime twice"

"Fast and over communicates. Stressless process"

"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished 2 days earlier than I expected! ..." Read more

"Could be better and more pro-active"

"I was not told that Gerber couldnt not properly complete the work. I do not have time to got to a vinyl shop to get ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... was happening and when to expect my vehicle back. The quality of the work was exceptional. The new bumper fits perfectly, the paint matches ..." Read more

"Fast, Communication was top notch, and the repair was done correctly and unnoticeable that it was ever damaged."

"Excellent service, fast, friendly and maintained great communication. The repair was factory new-like."

"I can only praise Gerber service. From day one service was incredible, efficient, personalized and perfect. Im so thankful for everything. The overall experience ..." Read more

"... would rate my overall satisfaction a 10 out of 10. The repair quality exceeded my expectations. The vehicle looks fantastic, and the workmanship ..." Read more

"... imformed of progress done. Outstanding!! Vehicle was supposed to be ready at 19 days and was finished at day 8. That must be a guineas record." Read more

"12 days earlier than quoted"

"The service was done expertly and quickly. The team finished a week earlier than anticipated. I would definitely recommend."

"Completion was a few days early."

"Still NOT ready."

"almost every day and sometime twice"

"Fast and over communicates. Stressless process"

"Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished 2 days earlier than I expected! ..." Read more

"Could be better and more pro-active"

"I was not told that Gerber couldnt not properly complete the work. I do not have time to got to a vinyl shop to get ..." Read more

Subhash (Hyundai owner) reviewed 8/10/26

Very planned execution of a small job!

Very curtesy at each srep

Francis Marie (Subaru owner) reviewed 8/10/26

Thank u soooo much my car looks brand new

Thank you

Cesar (Nissan owner) reviewed 8/10/26

Car came out perfect

Amazing customer service

Kevin (Honda owner) reviewed 8/8/26

Communication and updates were great. Completed before original time line. Car loos great!

Mayerlin (GMC owner) reviewed 8/7/26

Very professional and excellent job

Juan (Ford owner) reviewed 8/7/26

Duane (BMW owner) reviewed 8/4/26

The best!

Pat (Buick owner) reviewed 8/4/26

Wanda (Nissan owner) reviewed 8/3/26

Their customer service is top notch! They kept me updated on the progress of the repair, and they were finished 2 days earlier than I expected! My car looks brand new! Highly recommend!!

Excellent work and super customer service!

Customer service is top notch!!

Amildkar (Honda owner) reviewed 8/3/26

Great service and the agent that worked the case was polite and very helpful and informative.

Gladys (BMW owner) reviewed 8/3/26

Excellent service! Thank you!

Always will recommend Gerber.

Excellent service. Looks like nothing happened to my vehicle. Definitely would recommend Gerber Collision to friends and family.

Excellent work. Like nothing ever happened. Thank you!

Ricardo (Cadillac owner) reviewed 8/3/26

This is my second time brining my car to them

Very diligent and professional

Fabianna (Ford owner) reviewed 8/3/26

Really great service not just on repairing my car but on communication throughout every step!

Mustapha (Kia owner) reviewed 8/2/26

Jason Parke provided great customer service and did a great job fixing my car. Tanyi at the front was very friendly.

Siobhan (Nissan owner) reviewed 7/31/26

Ramon (Nissan owner) reviewed 7/30/26

Good Job...100% satified

Melinda (Ford owner) reviewed 7/29/26

Everyone there was so friendly and kind. Especially Jason and his weekly calls with updates on my vehicle. I felt like he really fought for us to make sure our vehicle was getting repaired correctly.

Carlos (Hyundai owner) reviewed 7/29/26

Jason and staff made the process easy for me. My car looked great. Professional job.The rental company picked me up at Gerber.When my car was ready I left the rental car there to be picked up.

Martha (Jeep owner) reviewed 7/28/26

Very pleased. Reps are well versed with bedside manners and very communicative.

Updates were sent on an ongoing basis

Jamila (Toyota owner) reviewed 7/27/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Gerber Collision & Glass - St. Cloud

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - St. Cloud

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,078)

3,348 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -