Gerber Collision & Glass - St. Cloud
In operation 81 years, 13 years at this location.
Gerber Collision & Glass - St Cloud offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Some problems with paint.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
need to put attention to mainor thing
Customer Service - 4.5/5.0 -
yes paint is good
Returned Clean
Likely to Recommend - 2.5/5.0 -
If customer service improves, it could be recommendable.
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
It's very important to keep the customer informed, especially when the estimated date of completion is changed several times. An occasional automated text does not suffice. Equally important, if a customer is told that he/she will be called the next day, then the customer should be called next day. When the customer has to call and ask on the status of their vehicle, and is told that ?it?s been crazy around here?, that is unsatisfactory. The customer?s week may also have been ?crazy?, especially after an auto accident, and yet the customer made time to call to get a status update. Also, an automated text at 6 a.m. informing the customer that their vehicle ?may be ready today?, is especially careless when the vehicle had already been picked up the day before. Customer service training is highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I give the St Cloud Gerber Collision team a 10 on a scale 1-10 with 10 being excellent. They updated me on Tuesday and Thursday and met their date of completion and delivery. The auto body repair made the car look like new. Thank you. Rita
My Experience - 5.0/5.0 -
I couldn't be anymore happy or satisfied with time it took and great work done on my car I would recommend Gerber to anyone Thanks again
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
had my car for almost a month when I got it back the passenger side door is not aligned correctly and the door now has difficulty closing and the inner plastic fender was not put on securely and came off
Customer Service - 5.0/5.0 -
polite and courteous people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Surpassed my expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Enjoyed the text updates. Appreciated that the work done ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job very professional!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I like the updates and not having to worry about the rental car company. They were informed about the status of my car and no hasseling me. It really relieved me of stress and allowed my to deal with my back injury and therapy without having to worry about my car. Thank you.