Gerber Collision & Glass - Sumter (Sc)

4.8 (1,834reviews)

97%

(803) 469-8200

2945 Broad St, Sumter, SC 29150

97%

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2945 Broad St
Sumter, SC 29150

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Sumter (Sc)

See Photos

2945 Broad St
Sumter, SC 29150

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Sumter offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,834)

Sort By:
Newest
Rating

1,543 Customers Rated

5 Stars

74.8% Complete

(1371)
4 Stars

5.9% Complete

(108)
3 Stars

1.3% Complete

(23)
2 Stars

0.5% Complete

(9)
1 Star

0.5% Complete

(9)
< 1 Star

1.3% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and a welcoming atmosphere. Communication was a standout strength, with customers appreciating regular text, call, and email updates throughout the repair process. Timeliness was frequently highlighted, as many vehicles were completed ahead of schedule. Complimentary cleaning of vehicles was a pleasant surprise for many. A few customers noted areas for improvement directly, including inconsistent communication updates, delays in some repairs, and occasional follow-up visits needed for minor issues, but these were outweighed by the volume of positive experiences shared.

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Service Quality

"... can truly say you did an absolutely stellar job! Everything from customer service to final presentation was amazing!" Read more

"thank you for the beautiful work! my car looks brand new!! I appreciate the constant communication and how fast the team was able to resolve the issue ..." Read more

"... me know the progress of the repairs on my vehicle. My vehicle was repaired completely to my satisfaction and I give them 5 ⭐️!" Read more

"Service was quick. They did an amazing job repairing my vehicle."

"My vehicle looks great and they even delivered it to me when I was having troubles picking it up."

Service Quality

Service Quality

"... can truly say you did an absolutely stellar job! Everything from customer service to final presentation was amazing!" Read more

"thank you for the beautiful work! my car looks brand new!! I appreciate the constant communication and how fast the team was able to resolve the issue ..." Read more

"... me know the progress of the repairs on my vehicle. My vehicle was repaired completely to my satisfaction and I give them 5 ⭐️!" Read more

"Service was quick. They did an amazing job repairing my vehicle."

"My vehicle looks great and they even delivered it to me when I was having troubles picking it up."

Percilla (Dodge owner) reviewed 8/11/26

I'm So Happy and Thankful For A Job Well Done. Thanks To all of You I will forever Do Business With you All.

Anthony (Toyota owner) reviewed 8/10/26

James (Volvo owner) reviewed 8/10/26

The repair looks excellent, it was done earlier than anticipated. Everything was handled well and I was kept informed throughout the process

Antoinette (Chevrolet owner) reviewed 8/9/26

⭐⭐⭐⭐⭐ Great customer service from start to finish! I loved being able to follow the progress of my car through the app, from when it was received and repairs started to the estimated completion and cost. They kept me updated throughout the entire process. Pickup was smooth, the staff was friendly and detailed, and my car looked great! Very pleased with my experience and would definitely recommend Gerber Collision & Glass!

Euleeta (Chevrolet owner) reviewed 8/7/26

Dominique (Honda owner) reviewed 8/7/26

Jennifer (Mazda owner) reviewed 8/7/26

Sheldon (Buick owner) reviewed 8/5/26

Timothy (Lincoln owner) reviewed 8/3/26

Always professional and fast while delivering high quality

Eric (Subaru owner) reviewed 8/3/26

Scott (Nissan owner) reviewed 8/2/26

Neenah (Honda owner) reviewed 7/31/26

I didn't have any problems with the repairs. I had problems with communication. Your front desk lady didn't know what by car had done to it. She hands me the paperwork tells me I owe her $250 for my deductible. I had to hunt down Ashley to find out what y'all had done to my car..

Kenneth (Buick owner) reviewed 7/31/26

I've been pleased with everything they've done thus far

Tommy (BMW owner) reviewed 7/30/26

Great job on my X-7

Dorothy (RAM owner) reviewed 7/30/26

Rhonda (Nissan owner) reviewed 7/29/26

Repair are top notch. It doesn't even look at all that the truck was in an accident. Very clean also. Thank you

Will recommend

Keren (Chevrolet owner) reviewed 7/28/26

Samuel (Cadillac owner) reviewed 7/25/26

Patrick (Toyota owner) reviewed 7/25/26

It appears you may have vacuumed the interior. I really appreciate that.

Boaz (Acura owner) reviewed 7/23/26

Why would you schedule my vehicle for the same week your painter was gone. If you knew my vehicle would need painted.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Sumter (Sc)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Sumter (Sc)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,834)

1,543 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

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