Gerber Collision & Glass - Sumter (Sc)
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Sumter offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people at Gerber Collison & Glass are the most friendliness company and would recommend them to everyone I know thanks again for your service
Likely to Recommend - 5.0/5.0 -
Would recommend 👌
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
They were the most friendly people in the business world
Returned Clean
My Experience - 5.0/5.0 -
Gerber kept me in the loop about everything. I received text messages twice a week. I received calls if it was a little bit more intense than initially thought to be. And they warranty everything. This was the best experience I've had with an auto body shop ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very please job well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was recommended and I would recommend this service to anyone looking for vehicle repairs.
Repair Quality - 5.0/5.0 -
Absolutely phenomenal work
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I had a frustrating experience over the phone, where I wanted to get an update on my repair, and I was told that only the representative handling my claim would be able to give me an update. I called twice and talked to two different people, who both tried transferring me to my claim representative who was not in the office. It was frustrating to me that they didn't have access to update information, and that they simply transferred my call without checking to see if my representative was available.
Returned Clean
My Experience - 5.0/5.0 -
Super friendly and professional service. Very happy overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job, thanks
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Good job
Customer Service - 5.0/5.0 -
Really nice lady
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Very Happy with work and Staff
My Experience - 0.0/5.0 -
Told me wrong appointment time twice. Told me they weren’t open Friday 26 Nov and couldn’t schedule me for that day. Did not order bumper liner; asked for more money and delayed completing the workorder while waiting for me to answer. Told me they attempted to contact me at 3:45 pm but they didnt text about completion until 1745– AFTER close. Left my car unlocked in the parking lot for the weekend. Had to contact police and secure vehicle to prevent unacceptable liability. Staff did not care and would not return phone calls. Don’t have the store manager call.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Too long to type for a third time
Customer Service - 1.0/5.0 -
Too long to type again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication as the repair was going on was great. The estimated time frame for completion was reasonable and the job was completed within the time stated. Overall good experience. If any concerns arise I will contact them. The ladies at the front dress were nice and courteous as well