Gerber Collision & Glass - Titusville

4.9 (2,069reviews)
98%
808 S Hopkins Ave,  Titusville,  FL  32780
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In operation 81 years, 10 years at this location.

Gerber Collision & Glass - Titusville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
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Reviews (2,069)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, frequent and proactive communication, and timely repairs. Many highlighted the exceptional professionalism and friendliness of the entire team, from front office staff to technicians. Regular updates via text and phone calls were frequently mentioned as a standout feature, keeping customers informed and stress-free throughout the repair process. Repairs were often completed ahead of schedule, with numerous customers noting their vehicles looked brand new upon return. Several customers mentioned returning for repeat business and enthusiastically recommending the shop to family and friends. A few customers noted isolated concerns, including vehicles returned without cleaning, minor miscommunications around pickup or scheduling, and occasional delays - all of which were flagged directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and strong likelihood to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... repairs were completed much faster than I expected, and the quality of the work was outstanding. My vehicle looks great, and I couldn't be happier ..." Read more
"... Professionalism of the entire staff hands down has been outstanding. From the moment I was greeted at the door, and through the final walk through of the vehicle. ..." Read more
"... I have had 2 jobs done, and was not disappointed. Damaged areas looked like brand new. Very impressed." Read more
"Everyone was phenomenal, detailed orientated and had a daily update that was helpful."
"Excellent service, always spot on with communication, which is super important to me! The job done on my car is great too! Highly ..." Read more
"Yes repairs were completed almost a whole week in advance"
"Finished earlier than projected"
"... very professional, customer service oriented and completed my repairs ahead of the estimated schedule." Read more
"Was told 2 weeks, ended up taking 3 weeks"
"Vehicle was ready a day earlier than expected"
"Staff was efficient and very communicative during the entire process. Rare in todays world. Thank you"
"Not only did I get a text update every day but also a phone call with details about the status of my vehicle. They ..." Read more
"Communication was amazing. Its refreshing to work with people who seem to genuinely care and have great ..." Read more
"... of the cars progress either by text or phone. The communication was both courteous and friendly leaving us updated and informed. We would definitely use them for any ..." Read more
"Without communication- a whole week later without 1 word from anyone there about the date change."

My Experience

Super fast service, I understood every step of the process, really great job guys!

My Experience

Y'all were great at keeping me abreast of the process and answered all my questions.

My Experience

Great customer service.. Always kept me informed about my car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is amazing and took good care of me and my car!

My Experience

Fast and friendly

Likely to Recommend

Repair Quality

My truck was done a day early, really nice ladies in the office I have already told many people thank you again

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good Service!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

It looks great!! Customer service was great as well!! Thank you again!!

Customer Service

It was great thank you

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The truck was repaired in a reasonably amount of time and the work was exceptional

Customer Service

They notified me throughout the whole process

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Why wouldn’t I? I had an excellent experience.

Repair Quality

Fast and great service

Customer Service

Awesome staff

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

All of the personnel at Gerber are very professional and dedicated. They communicated with us on every step of the process while our car was getting repaired. I would recommend Gerber to friends and family.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Have had the pleasure of using Gerber Collision of Titusville Fl previously. They have again demonstrated quality work, kept the client informed and treated them with courtesy and respect. Excellent business and staff. Thank you.

Likely to Recommend

Very professional

Repair Quality

Always do a great job and get the car back to the owner fast as they can and it is even cleaner than dropped off

Customer Service

Very friendly people and they follow up with the process on where you car is at in the repair line.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Quick service

Repair Quality

Quick service.

Customer Service

Friendly staff

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent communication skills, explained repair in detail and expected time frame. They updated us on the progress and kept the repairs within the timeframe they predicted.

Likely to Recommend

Repair Quality

Great service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Brandon was amazing. Im very satisfied with the service I received

Customer Service

Brandon was amazing. Im very satisfied with the service I received

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A+++

Likely to Recommend

A+++

Repair Quality

A+++

Customer Service

A+++

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Loved the attention to detail. From our first visit until we picked up our vehicle. Very kind and knowledgable. Thank you for your service. We will definitely refer you, and take our vehicles to you if needed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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