Gerber Collision & Glass - Cocoa

4.8 (2,209reviews)
96%
802 S Cocoa Blvd,  Cocoa,  FL  32922

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Cocoa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Ram

Reviews (2,209)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team receives high marks for proactive communication, including frequent text and call updates that kept customers informed throughout the repair process. Timeliness is a strong point, with numerous customers highlighting that their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including inconsistent update communications, unexpected cost estimate changes, and occasional issues with vehicle cleanliness upon pickup. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"Excellent service, knowledgeable and friendly staff and awesome outcome for repairing rip down the side ..." Read more
"... my upmost gratitude and satisfaction on doing an amazing job of repairing my car to looking great again! They also kept me well informed throughout the process ..." Read more
"Excellent work and customer service!"
"The quality of their work is unsurpassed."
"Car looked great - even better than before the accident."
"... Collision took great care of my Grand Highlander. It was returned to me sooner than expected. Thank you" Read more
"Vehicle was ready 2 days ahead of schedule and we were advised of the progress on almost a daily ..." Read more
"My delivery date was postponed twice."
"A week earlier than they thought!!!!"
"... best. Everything goes according to the plan. They are always prompt on giving progress updates or any delays. Very professional." Read more
"Absolutely! I was sent texts on almost a daily basis, so did not have to wonder about the progress. Very impressive communication!"
"Great communication. Having the texts informing progress was wonderful."
"Extremely amazing communication"
"Great communication throughout our service . Quality work and worked diligently to ensure very little down ..." Read more
"Had to call numerous time to get info because their texting updates were not consistent."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I will recommend you to anyone very highly.

Customer Service

My Experience

My Experience

The entire team was incredibly helpful. From always taking my calls to providing updates, I wouldn’t trust a repair with anyone else. Accidents can be traumatic & the wonderful staff made the experience so easy and took so much pressure off of me. I am very grateful

Likely to Recommend

Repair Quality

Great service! Extremely helpful during a time that could’ve been much more stressful. Wouldn’t trust my car with anyone else

Customer Service

Amazing staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

All the pieces are loose

Repair Quality

No satisfaction

Customer Service

No good job

Likely to Recommend

Repair Quality

Car was repaired on time and looked great!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Ricky and staff are excellent

Customer Service

Returned Clean

My Experience

My Experience

Very satisfied every time we’ve been through your business we have gotten excellent service. You should be proud of all your people.

Likely to Recommend

Repair Quality

Replacement side mirror works perfectly and the paint matches perfectly.!

Customer Service

Everyone we dealt with was courteous, explained the process and got us in and out quickly

Returned Clean

Likely to Recommend

Absolutely would recommend Gerber.

Repair Quality

Car looked great - even better than before the accident.

Customer Service

Service from Gerber Collision was wonderful. They worked directly with my insurance company and kept apprised of all progress. When I had to visit in person everyone was very nice and extremely professional. No one wants an accident, but working with Gerber really was a pleasure.

My Experience

Ricky did an excellent job walking me through the entire process to repair and paint my vehicle. He provided an accurate estimate and completion date. I also appreciated the text messages keeping me posted on the work being performed. In the end, the team at Gerber did an excellent job with my vehicle.

Likely to Recommend

Repair Quality

I hate that my car needed the work, but I knew that I would be in good hands with Gerber. Great repairs. Amazing service. And honestly I feel like your team goes to great lengths to work around my schedule instead of making me take time off and run around multiple times.

Customer Service

Top notch customer service. Kind, empathetic and really make the process smooth.

Likely to Recommend

Repair Quality

They always do a good job & keep communicating with customers.

Customer Service

They do a good job. Also communicate progress & expectations.

My Experience

The staff at Gerber Collision and Glass was very professional. They assisted me with the upmost respect and courtesy during a difficult time. I very much appreciate all that they did and getting my vehicle back to me as quickly as possible thank you once again to the staff of Gerber collision and glass for a wonderful experience. If in the future, I needed them again I will be more than happy to use their services. Thank you once again.

My Experience

My experience with your company is very happy. Sharon at the front desk was very helpful she did everything for me like taking care of the car rental. Ricky Adams also very helpful in explaining about the repairs. You guys have great team job well done. You guys are highly recommended keep up the good work.👍 and thank you 🙏🏼 very much!!!

Likely to Recommend

Good

Repair Quality

My experience with Gerber Collision and glass happy and satisfied.. Sharon and Ricky Adams are very helpful great team .Thank you everyone for the job well done. 👍! I highly recommend you guys if someone ask me for repair. Thanks again and keep up the good work.

Customer Service

My experience with Gerber Collision and glass is very satisfied. Sharon and Ricky Adams were very helpful great team job well done. I thank you 🙏🏼 to everyone. I highly recommend you guys.

Returned Clean

Likely to Recommend

I always recommend Gerber

Repair Quality

Recent repair on a difficult Traverse, customer was satisfied. Can’t ask for more. Ricky does a great job for us. Ty Jim House

Customer Service

Returned Clean

My Experience

Car was good just thought someone would of came out and talked to us

Likely to Recommend

Repair Quality

We thought someone would have came out and went over the car with us. Instead of just pulling the car around and handing us the keys.

Customer Service

Same thought we would of got a walk around the car

My Experience

Everyone at Gerber Collision took great care of my Grand Highlander. It was returned to me sooner than expected. Thank you

Likely to Recommend

They are at the top of the list for recommendations

Repair Quality

Very satisfied with the work that was done.

Customer Service

Everyone was very helpful

Returned Clean