Gerber Collision & Glass - Cocoa

4.9 (2,234reviews)
96%
802 S Cocoa Blvd,  Cocoa,  FL  32922

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Cocoa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Ram

Reviews (2,234)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The team received strong recognition for exceptional communication, including frequent text and call updates that kept customers informed throughout the repair process. Timeliness was a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to answer questions were frequently commended. A few customers noted areas for improvement directly from their experiences, including inconsistent update communications, vehicles not being ready on promised dates, cleanliness concerns upon pickup, and requests for a walkthrough of completed repairs at delivery.
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"Excellent service, knowledgeable and friendly staff and awesome outcome for repairing rip down the side of our brand new ..." Read more
"Beyond a shadow of doubt customer service was A+."
"... Collision have my upmost gratitude and satisfaction on doing an amazing job of repairing my car to looking great again! They also kept me well informed throughout the process ..." Read more
"Excellent work and customer service!"
"The quality of their work is unsurpassed."
"Absolutely! I was sent texts on almost a daily basis, so did not have to wonder about the progress. Very impressive communication!"
"The communication was excellent. They kept me informed every day of progress of repair."
"Great communication throughout our service . Quality work and worked diligently to ensure very little down ..." Read more
"Extremely amazing communication"
"Great communication. Having the texts informing progress was wonderful."

My Experience

Everything was great, from drop off to pickup. Communication was well maintained. The connection between the GEICO and Gerber was flawless. I found one ding, possibly from installing the hood. A minor bit of touch up paint would take care of that.

My Experience

Looks very good—so much better! Thank you!

Likely to Recommend

Repair Quality

Thank you for your excellent work. I cannot tell there was ever a problem.

Customer Service

Loved how you kept my informed of the process and progress.

Likely to Recommend

Repair Quality

Always a great shop to deal with. Fast excellent work with no fuss.

Customer Service

Customer service always top notch

Returned Clean

My Experience

I expected good service because of the way I was treated when I first stopped there for an estimate. Ricky was honest and extremely helpful trying to figure out what parts my Jeep GCL needed. My expectations were exceeded! Fast turnaround. No hidden fees. Professional service and kindness. That’s so rare these days. I’m going to recommend Gerber to all of my family, friends and clients that need collision repairs. Thank you! Great job!

Likely to Recommend

I will not hesitate to recommend Gerber Collision.

Repair Quality

Very pleased with the experience from start to finish.

Customer Service

Ricky spent a lot of time confirming what parts were needed and was willing to answer every question that I asked.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept me well informed with updates

Likely to Recommend

Repair Quality

Wonderful

Customer Service

The customer service was great I thought I pressed 10 but 9 came up

Returned Clean

Likely to Recommend

Repair Quality

Upon picking up my vehicle we noticed something didn’t look right in the paint. The office manager took a quick look and said that’s bad body work and will need to keep the vehicle and do it over again. The good news they acknowledged that and did it over again. The second time that wasn’t an issue anymore but my vehicle was far from clean. It had rubbing compound all over the plastic trim and the interior had arm prints on the console and door panel. Also the running board wash filthy from dirty feet. I dropped off my truck extremely clean as I am ocd about my vehicles. So to pick it up like this was not pleasant.

Customer Service

All the office staff interactions were very friendly.

Returned Clean

Likely to Recommend

Repair Quality

Always do a great job. I will be taking the car back in soon for a couple touch ups and hood work.

Customer Service

Love the front office we have great conversation every time

Returned Clean

My Experience

Great service fast and we got updates every day but the weekend.The staff was really nice and told us everything as it was done to our vehicle.This is the second time we’ve used them and it’s the best body shop in the area.

Likely to Recommend

Repair Quality

It was great

Customer Service

Likely to Recommend

Repair Quality

Great shop

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was professional, informative, and prompt. I am very pleased with the finished product.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sam was amazing. Made the process easy. Such a kind person

My Experience

The entire staff was amazing. Sam communicated with me every step of the process. She was super sweet and efficient. Rick walked the truck with me and provided the quote. He was super friendly and knowledgeable. I was able to get the parts I needed and he assured me they would handle everything. The truck came back outstanding. The auto specialists checked over everything and the truck looked like new. As soon as the parts were in, they had the truck don’t in a few days. 10/10 would recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was professional and kept me informed about the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great experience!

Repair Quality

Gerber communicated efficiently, had everything ready and explained everything, arranged the drive over to the rental car company, and the work on my truck looks amazing!

Customer Service

Great to work with!

My Experience

Great job