Gerber Collision & Glass - Cocoa

4.8 (2,209reviews)
96%
802 S Cocoa Blvd,  Cocoa,  FL  32922

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Cocoa offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Ram

Reviews (2,209)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, phone calls, and detailed explanations throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look better than new and repairs are completed to factory standards. Timeliness is generally excellent, with numerous customers reporting work completed ahead of schedule. The shop demonstrates strong customer care through assistance with insurance coordination and rental car arrangements. While most experiences are highly positive, some customers noted concerns about cleanliness standards and occasional delays due to parts availability.
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"Customer service is excellent by far in a league of their own compared to other companies."
"Beyond a shadow of doubt customer service was A+."
"Everyone went out of their way to be kind and friendly and made what could have been a stressful ..." Read more
"Top notch customer service. Kind, empathetic and really make the process smooth."
"I was treated with the utmost respect at Gerber and kept constantly informed about the progress of ..." Read more
"Vehicle was ready 2 days ahead of schedule and we were advised of the progress on almost a daily basis. ..." Read more
"My car was ready 12 days earlier than it was estimated"
"My vehicle was actually ready prior to the promised date by 5 days!"
"The work was completed before scheduled"
"My car was actually done two days earlier than promised"
"Absolutely! I was sent texts on almost a daily basis, so did not have to wonder about the progress. Very impressive ..." Read more
"They were great about calling to provide updates and status of repairs. You never have to call them. ..." Read more
"I received texts from them every few days that put my mind at ease. A wonderful company."
"They kept me so informed, it was just great. Thirds kind of customer service is unheard of in ..." Read more
"The communication was excellent. They kept me informed every day of progress of repair."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I will recommend you to anyone very highly.

Customer Service

My Experience

My Experience

The entire team was incredibly helpful. From always taking my calls to providing updates, I wouldn’t trust a repair with anyone else. Accidents can be traumatic & the wonderful staff made the experience so easy and took so much pressure off of me. I am very grateful

Likely to Recommend

Repair Quality

Great service! Extremely helpful during a time that could’ve been much more stressful. Wouldn’t trust my car with anyone else

Customer Service

Amazing staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

All the pieces are loose

Repair Quality

No satisfaction

Customer Service

No good job

Likely to Recommend

Repair Quality

Car was repaired on time and looked great!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Ricky and staff are excellent

Customer Service

Returned Clean

My Experience

My Experience

Very satisfied every time we’ve been through your business we have gotten excellent service. You should be proud of all your people.

Likely to Recommend

Repair Quality

Replacement side mirror works perfectly and the paint matches perfectly.!

Customer Service

Everyone we dealt with was courteous, explained the process and got us in and out quickly

Returned Clean

Likely to Recommend

Absolutely would recommend Gerber.

Repair Quality

Car looked great - even better than before the accident.

Customer Service

Service from Gerber Collision was wonderful. They worked directly with my insurance company and kept apprised of all progress. When I had to visit in person everyone was very nice and extremely professional. No one wants an accident, but working with Gerber really was a pleasure.

My Experience

Ricky did an excellent job walking me through the entire process to repair and paint my vehicle. He provided an accurate estimate and completion date. I also appreciated the text messages keeping me posted on the work being performed. In the end, the team at Gerber did an excellent job with my vehicle.

Likely to Recommend

Repair Quality

I hate that my car needed the work, but I knew that I would be in good hands with Gerber. Great repairs. Amazing service. And honestly I feel like your team goes to great lengths to work around my schedule instead of making me take time off and run around multiple times.

Customer Service

Top notch customer service. Kind, empathetic and really make the process smooth.

Likely to Recommend

Repair Quality

They always do a good job & keep communicating with customers.

Customer Service

They do a good job. Also communicate progress & expectations.

My Experience

The staff at Gerber Collision and Glass was very professional. They assisted me with the upmost respect and courtesy during a difficult time. I very much appreciate all that they did and getting my vehicle back to me as quickly as possible thank you once again to the staff of Gerber collision and glass for a wonderful experience. If in the future, I needed them again I will be more than happy to use their services. Thank you once again.

My Experience

My experience with your company is very happy. Sharon at the front desk was very helpful she did everything for me like taking care of the car rental. Ricky Adams also very helpful in explaining about the repairs. You guys have great team job well done. You guys are highly recommended keep up the good work.👍 and thank you 🙏🏼 very much!!!

Likely to Recommend

Good

Repair Quality

My experience with Gerber Collision and glass happy and satisfied.. Sharon and Ricky Adams are very helpful great team .Thank you everyone for the job well done. 👍! I highly recommend you guys if someone ask me for repair. Thanks again and keep up the good work.

Customer Service

My experience with Gerber Collision and glass is very satisfied. Sharon and Ricky Adams were very helpful great team job well done. I thank you 🙏🏼 to everyone. I highly recommend you guys.

Returned Clean

Likely to Recommend

I always recommend Gerber

Repair Quality

Recent repair on a difficult Traverse, customer was satisfied. Can’t ask for more. Ricky does a great job for us. Ty Jim House

Customer Service

Returned Clean

My Experience

Car was good just thought someone would of came out and talked to us

Likely to Recommend

Repair Quality

We thought someone would have came out and went over the car with us. Instead of just pulling the car around and handing us the keys.

Customer Service

Same thought we would of got a walk around the car

My Experience

Everyone at Gerber Collision took great care of my Grand Highlander. It was returned to me sooner than expected. Thank you

Likely to Recommend

They are at the top of the list for recommendations

Repair Quality

Very satisfied with the work that was done.

Customer Service

Everyone was very helpful

Returned Clean