Classic Collision Cocoa

5.0 (844reviews)
99%
2951 Grissom Pkwy,  Cocoa,  FL  32926
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cocoa, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (844)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Classic Collision, highlighting three standout strengths: exceptional repair quality, proactive communication, and timely delivery. Many note that vehicles were returned looking brand new, with flawless paint matching and thorough interior and exterior detailing as a welcome bonus. Communication was a recurring highlight, with customers appreciating frequent updates via calls and texts, often multiple times per week, keeping them fully informed throughout the repair process. Vehicles were frequently completed ahead of schedule. A few customers noted isolated concerns, including incomplete repairs at pickup, minor cleanliness issues such as dust or overspray, and delays due to parts availability, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a trustworthy, customer-focused shop that consistently delivers quality workmanship and a stress-free experience.
AI-Generated from reviews written in the last 12 months
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"I cannot recommend this shop enough! The heavy collision repairs on the car are outstanding and it literally looks brand new again. The paint ..." Read more
"Customer service is excellent. They are organized and work well as a team. The front office employees are on top of it and easy to work with. ..." Read more
"Classic Collision did an excellent job. I cannot tell that the car was ever damaged. And they cleaned my car thoroughly inside and out. It never ..." Read more
"... made everything feel smooth and stress-free. The quality of the work was outstanding, and my car looks fantastic. Im truly a very satisfied customer and ..." Read more
"Front desk service was great. However, mechanics claimed repair was finished, but my vehicle still has issues. Now upper management is saying ..." Read more
"They were able to get my truck done before the original date promised."
"... excellent, keeping me informed every step of the way. Car looks great and was finished ahead of schedule" Read more
"I am very satisfied. The work was done timely and looks great."
"... Classic Collision is focused on the end customer, they call 3x per week with updates on parts and status in the shop. They clearly communicated what parts ..." Read more
"... the repair and insurance claim right away. Theres no lack of communication from them, whether it was a text message or a call, I was not in the dark for ..." Read more
"Everyone was wonderful! I highly appreciated how often I was updated on the progress made or the delay. The communication with my insurance ..." Read more
"... repairs, their customer service was unmatched. We received phone calls at least every other day with updates on status of current work and next steps. ..." Read more
"... for the work being done. Scheduling is flexible and communication throughout the repair process was excellent. The repair work turned out excellent. Overall, I ..." Read more

My Experience

Great job - I really appreciated the regular updates on the progress! I have already recommended them to a co-worker.

Likely to Recommend

Would definitely recommend

Repair Quality

All interactions were friendly and professional. I was regularly updated on the status of my vehicle. Workmanship was top-notch!

Customer Service

Very friendly and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brittany was outstanding a great representative of your company She and Dean walked us through the entire process the drop off and pickup experience was 5 stars the finished product exceeded expectations

My Experience

Brittany provided excellent customer service in the business office - multiple weekly updates were supplied and she gave her full attention to my needs The repairs themselves were excellent - as if nothing had happened to my car at all. I will highly recommend Classic Collision .

Likely to Recommend

Repair Quality

Excellent customer service as well as workmanship on my vehicle. I will recommend Classic Collision to anyone needing auto body work. Thank you for such great service!

Customer Service

Brittany is great - excellent customer service and full knowledge to answer all questions. She is very personable and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was completed on time and vehicle looks great. Thanks to the team for job well done!!

My Experience

Brittany and the complete Team made our interaction and repair so easy! We could not be more happy with their service and work! Top notch on all levels!

My Experience

Brittany was great and Dean and Mike were knowledgeable and replied my car quickly.

My Experience

Awesome customer service by Brittany and the advisor sorry I forgot his name.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication and workmanship were excellent

My Experience

Quality work with kind, communicative service.

My Experience

Thank you for working hard on getting me back on the road, the communication was excellent and the help with the rental you all are awesome 👏.

Likely to Recommend

Yes, I would recommend them to my friends and family

Repair Quality

Hi, they have a great crew Gray, communications every time I call they answer all my questions. I always really need to help and solve issues. Would recommend it to anyone. It’s a great team in a great place. Thank you for all your hard work.

Customer Service

Awesome place and the employees are amazing.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I am a return customer

Repair Quality

Customer Service

They are great to work with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very good work and very informative throughout the process.

Repair Quality

Very professional and they did great work.

Customer Service

They kept me involved every step of the way.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am always pleased with the service that you provide and why I will always use you for any kind of paint or body work. My vehicle is always detailed and looks showroom ready. Thank you for your excellent work!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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