Gerber Collision & Glass - Traverse City
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Traverse City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did an excellent job on my truck! On time like they promised I would highly recommend them for any auto repair.
My Experience - 5.0/5.0 -
Extremely pleased with my repair work. Professional work and service from all employees every visit.
My Experience - 5.0/5.0 -
Very knowledgeable help. Especially from Joe.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You do good work.
Repair Quality - 5.0/5.0 -
A definite 11. Good job😍
Customer Service - 4.5/5.0 -
Slow at 1st, just goes to show you all the work you do is worth the wait
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Waiting for our window to come in, but the parts you fixed look great
Customer Service - 5.0/5.0 -
Jim was very helpful. We needed mechanical work done and he arranged with Marathon to get that handled forus
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was not complicated properly so new parts had to be ordered and we will have to take it back for completion!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I was told my car was finished and ready to go! When I went to pick it up I looked at the repair work and clearly it wasn’t ready! I pointed it out and was told Gerber will order a new part and let me know when it comes in so I can take my car back in to hopefully be repaired properly! Disappointing!
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber fixed my car about 2 y ago. Same front bumper big ding. They did it in a shorter time as I was private pay. Very happy
Customer Service - 5.0/5.0 -
They communicated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good communication
My Experience - 5.0/5.0 -
Great communication and updates to keep us informed all through the process! Excellent repair and on time! Thank you Gerber we will recommend your service!
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Gerber kept us well informed and updated on the progress of our repairs
Customer Service - 5.0/5.0 -
Work was completed on schedule and we were kept up to date
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the level of communication from Gerber’s staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We will be following up. Picked up our vehicle Friday after hours and the repair is not thorough with bubbling in the protective coat and the dent still partially visible.