Williams Chevrolet

4.9 (371reviews)

98%

(231) 929-5428

2600 US 31 South PO BOX 268, Traverse City, MI 49685

98%

See Photos

2600 US 31 South PO BOX 268
Traverse City, MI 49685

Get Directions Website Email

About Williams Chevrolet

See Photos

2600 US 31 South PO BOX 268
Traverse City, MI 49685

Get Directions Website Email

In operation 36 years.

Williams Body Shop is a full service collision and mechnical repair facility servicing all makes and models. We are I-car Gold Certified and a Honda Pro First certified shop.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (371)

Sort By:
Newest
Rating

349 Customers Rated

5 Stars

80.6% Complete

(299)
4 Stars

8.1% Complete

(30)
3 Stars

2.4% Complete

(9)
2 Stars

1.9% Complete

(7)
1 Star

1.1% Complete

(4)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the body shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop received high marks for proactive and thorough communication, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was a recurring highlight, as numerous repairs were completed ahead of schedule, saving customers rental car expenses. Staff were frequently described as friendly, courteous, and professional. A few customers noted minor quality concerns upon initial vehicle return, such as panel misalignment or bumper fit, though these were promptly addressed. Some customers mentioned delays in repair start times as an area for improvement. Overall, the vast majority of feedback reflects a highly positive experience, with customers expressing strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"I simply cant say enough about the excellent service I received from all who work at Williams Collision. They went beyond and above to help me ..." Read more

"... and all questions I had along the way. They were courteous, friendly, and professional. The work performed on the truck itself was excellent!" Read more

"Excellent service, excellent staff and excellent communication. The car came back completely detailed and cleaned ..." Read more

"Williams Chevrolet Body Shop did 110% on my bronco. It came out perfect. Im really happy with it. They ..." Read more

"... repairs. Got it it in fast, got it done fast and it looked perfect. And they even detailed the interior to perfection." Read more

"Work was completed ahead of schedule. I was very impressed… saved me a weeks expense on a rental car!"

"Great crew in the collision department. My Blazer was finished 2 days early!!"

"Significantly earlier than I was expecting!"

"... original time estimate was more than I hoped but the vehicle was ready a few days sooner than expected." Read more

"... single week and gave me an update of how its going and they were done on schedule. I couldnt ask for anything more thank you so much, Williams Body Shop." Read more

"Excellent in communicating with my regards the timing and repairs"

"... It came out perfect. Im really happy with it. They kept in contact with me every single week and gave me an update of how its going and they were done on ..." Read more

"Excellent communication and high quality customer service. Would highly recommend."

"Every few days I was contacted about repairs scheduled on my vehicle. Staff members are very knowledgeable ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I simply cant say enough about the excellent service I received from all who work at Williams Collision. They went beyond and above to help me ..." Read more

"... and all questions I had along the way. They were courteous, friendly, and professional. The work performed on the truck itself was excellent!" Read more

"Excellent service, excellent staff and excellent communication. The car came back completely detailed and cleaned ..." Read more

"Williams Chevrolet Body Shop did 110% on my bronco. It came out perfect. Im really happy with it. They ..." Read more

"... repairs. Got it it in fast, got it done fast and it looked perfect. And they even detailed the interior to perfection." Read more

"Work was completed ahead of schedule. I was very impressed… saved me a weeks expense on a rental car!"

"Great crew in the collision department. My Blazer was finished 2 days early!!"

"Significantly earlier than I was expecting!"

"... original time estimate was more than I hoped but the vehicle was ready a few days sooner than expected." Read more

"... single week and gave me an update of how its going and they were done on schedule. I couldnt ask for anything more thank you so much, Williams Body Shop." Read more

"Excellent in communicating with my regards the timing and repairs"

"... It came out perfect. Im really happy with it. They kept in contact with me every single week and gave me an update of how its going and they were done on ..." Read more

"Excellent communication and high quality customer service. Would highly recommend."

"Every few days I was contacted about repairs scheduled on my vehicle. Staff members are very knowledgeable ..." Read more

Sarah (Chevrolet owner) reviewed 8/24/26

James (Ford owner) reviewed 8/21/26

Adam (Chevrolet owner) reviewed 8/21/26

They were great at staying in touch through the process and guidance.

Jeffrey (Kia owner) reviewed 8/21/26

My whole family drives cars from williams Kia Honda and Chevy

My car looks good as new thanks for the interior detail always great service from williams

Thanks for keeping me updated on progress

Ruth (Honda owner) reviewed 8/21/26

Beth (Mercedes-Benz owner) reviewed 8/20/26

Excellent communication. Workmanship was top-notch.

Looks like new

Everyone in the body shop was very helpful and polite

Stephen (Hyundai owner) reviewed 8/19/26

None

Rebecca (Honda owner) reviewed 8/17/26

Kimberly (Chevrolet owner) reviewed 8/17/26

Dennis & Susan (Honda owner) reviewed 8/14/26

Excellent seevice

Appreciated the update ccll

Katherine (Kia owner) reviewed 8/11/26

Kathleen (Honda owner) reviewed 8/3/26

Beth (Buick owner) reviewed 7/30/26

Took longer than I expected

Cliff (Chevrolet owner) reviewed 7/22/26

Tony and Becky in the body shop were and are amazing

Beatriz (Hyundai owner) reviewed 7/20/26

It’s running well. A piece of plastic by the lights is flapping around. But it runs well and looks good.

Very friendly and kind explaining things to me.

James (Chevrolet owner) reviewed 7/9/26

Sandra (Kia owner) reviewed 7/6/26

I know kia’s body shop, tried to make my Kia look like the condition it was in before it was hit. But it couldn’t be done!!

The lower part of the bumper still had a slight indentation, Kia had to sand it and repaint it. Kia does not have a listing for that part. I was told at the Kia body shop, there was no more they could do. I noticed on the sides it looked the exact same way it did when I took it in. The bumper was slightly off, didn’t fit snug. I was told, it wouldn’t fit snug because of the rhino bed liner spray on bumper. I was told it was a brand new bumper, and it was sent out to be coated with rhino spray. It just didn’t turn out as well as I thought it would. I was expecting a higher quality appearance.

I can say everyone was friendly, and courteous.

James (Honda owner) reviewed 7/3/26

All good

Happy

Anonymous (Chevrolet owner) reviewed 7/2/26

Body shop is top notch!

Excellent service!

Excellent service and quality!

Richard (Honda owner) reviewed 7/1/26

Paint repair looks great!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Williams Chevrolet

About Williams Chevrolet

Reviews (371)

349 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0