Gerber Collision & Glass - Traverse City
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Traverse City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff were knowledge and kind. Car was ready a few days before promised. Repair looks really good!
My Experience - 5.0/5.0 -
Jim was great start to finish. Explained the issues and then updated me as the work progressed.
Likely to Recommend - 2.5/5.0 -
Neutral
Repair Quality - 3.0/5.0 -
My car took what seemed to be a longer time than expected to have repaired. My keys were not left in my car when i went to pick up. Was left in their parking lot at 4am w not keys and then had to wait until two more days to pick up due to Gerber Collision not leaving my keys in my vehicle to pick up on Saturday am like we agreed to. Car looks great, but man…
Customer Service - 3.0/5.0 -
My car took what seemed to be a longer time than expected to have repaired. My keys were not left in my car when i went to pick up. Was left in their parking lot at 4am w not keys and then had to wait until two more days to pick up due to Gerber Collision not leaving my keys in my vehicle to pick up on Saturday am like we agreed to. Car looks great, but man…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Bumper alignment is not perfect
Customer Service - 4.5/5.0 -
Michael has been communicating with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a wonderful job repairing my vehicle. Thank you for your attention to detail!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for cleaning it
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank-you Very happy with truck repair. Awesome communication and smooth transaction. Kudos to all involved.👍😊 Will definitely refer you to our friends.
Likely to Recommend - 5.0/5.0 -
We will definitely recommend Gerber to anyone. 👍
Repair Quality - 5.0/5.0 -
Very satisfied with the repairs from hail damage on our Truck. Kudos to everyone who was involved. 👍😊 Gerber Collision and Glass will definitely be referred to our friends and families. The transaction from the start to finish was awesome. Great communication from Jim. 😊👍
Customer Service - 5.0/5.0 -
Very friendly and helpful with anything we needed to know.