Gerber Collision & Glass - Traverse City
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Traverse City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
No
My Experience - 5.0/5.0 -
Great updates. Friendly & very helpful staff. Worked with me to same money on rental car. Great job, everyone! My car looks great!! Very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I have had other work done at Hansen's and that is why I come back they do a great job and I have never had any issues with there work and this time they really got my truck repaired fast. Thanks for a great job.
Likely to Recommend - 5.0/5.0 -
They did great work and also cleaned out our car!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Hansen Collision was absolutely outstanding - the technicians and support staff were friendly, customer service oriented, and extraordinarily professional. My vehicle was delivered in like-new condition and looks far better than it did before the accident. Thank you Hansen Representatives for a job well done!
Likely to Recommend - 5.0/5.0 -
As previously mentioned, unconditionally.
Repair Quality - 5.0/5.0 -
Hansen's did an absolutely professional job every single step of the way. I would highly and unconditionally recommend their shop to anyone.
Customer Service - 5.0/5.0 -
Customer service could not have been better. See previous comment...
Likely to Recommend - 5.0/5.0 -
Love their service: technical, mechanical, and customer.
Repair Quality - 4.5/5.0 -
The repair from the collison damage was really good. The truck hood on the driver's side still sits slightly up. Not sure if its me or the truck.
Customer Service - 5.0/5.0 -
They were right on the ball and worked quickly with us. The vehicle that was damaged was supposed to be driven in our move to FL. We have to put off plans by a week to allow for repair times. They worked quickly and had the parts just as fast. They provided me with the tow truck's number and applied it to the insurance company bill. It was so easy. They took care of everything that needed to be done.
My Experience - 5.0/5.0 -
You are professional, friendly folks. The car looks like new. And you made it easy for us. Thanks. The Feeleys
My Experience - 5.0/5.0 -
No complaints. The text updates are a great idea and everyone was polite and professional
My Experience - 0.0/5.0 -
Total fail on repairs.
Likely to Recommend - 2.5/5.0 -
I don't know if I would
Repair Quality - 0.5/5.0 -
No quality inspection
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Jim you made this very easy for us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for your commitment to excellance! It is a refreshing change to the "make a quick buck" philosophy in todays business ethic.
My Experience - 5.0/5.0 -
Good job, again. Thanks.