Gerber Collision & Glass - Traverse City
In operation 85 years, 13 years at this location.
Gerber Collision & Glass - Traverse City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Accommodating with time. Did a great job. Great people.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff at Gerber had it all! Personable, professional and efficient, they were so easy to work with and my car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impressive team. They were personable, professional, and efficient. It was effortless on my part and my car looks great!
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nothing to add.
Customer Service - 5.0/5.0 -
Competent, friendly care.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh and Mike were exceptionally friendly and provided the best service in my recent memory…..applause
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience start to finish…..awesome job !!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The professionals at Gerber were exceptional. The insurance company much less.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite and through in explanations as well as body work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car itself looks great. However, we were verbally given a completion date that was quite different than the date given in automated texts. Please adjust one or the other!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Items were stolen out of my glove box. The repair took 5 days longer than estimated. Also, I had to return to have it fixed correctly. The guys in the office were nice, but I would not recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jordan at the front desk was very helpful with communication and assistance with a rental car. The repair looks very well done cant tell it was every gone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your company has always done an amazing job when we have needed some repair work. I would recommend them 100%!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your company has always done a fantastic job repairing our vehicles. Staff is very professional.