Gerber Collision & Glass - Upper Marlboro

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great team, great communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All staff was very informative and knowledgeable about the entire process with my vehicle. I have been coming here since they were Marlboro auto body. I will definitely be back.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great care. Great job from the staff and collision team.

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Your staff was friendly, professional and thorough. I enjoyed dealing with them. They were 100% customer service focused. 5 thumbs up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The overall experience was great. They were professionals, and made you feel at ease leaving your vehicle.

Repair Quality - 5.0/5.0 -

My car looks great.

Customer Service - 5.0/5.0 -

I felt very comfortable with my interactions with the staff.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber collisions and glass did a wonderful job. Ms. Rita was very helpful, kind and respectful. She made the whole experience so smooth. I have ZERO complaints

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

See my earlier comments

Repair Quality - 5.0/5.0 -

I was pleased with the service from the time I walked in the door! Rita and Michelle were very pleasant and professional! The process was smooth and a got my vehicle back much sooner than expected! Michelle kept me updated and answered any questions I had even with the transition to a rental. I will highly recommend this company to everyone I know.

Customer Service - 5.0/5.0 -

See my earlier comments

Returned Clean

Likely to Recommend - 2.5/5.0 -

No comment

Repair Quality - 2.5/5.0 -

Left with additional minor damage

Customer Service - 2.5/5.0 -

Never received a call from management

Returned Clean

My Experience - 5.0/5.0 -

The service was excellent and Rita took great care of me

My Experience - 5.0/5.0 -

The team was friendly and kept me well informed making for a pleasant experience.

My Experience - 5.0/5.0 -

I had an outstanding experience at the collision shop thanks to Rita. From start to finish, she went above and beyond to make the entire process smooth and stress-free. She was incredibly professional while also being warm and personable, which made a big difference during what could have been a frustrating situation. Rita kept me consistently updated on the status of my vehicle, providing clear and timely communication every step of the way. I never had to wonder what was going on—she made sure I was always informed and reassured. Her attention to detail and genuine care for customers truly set her apart. It’s rare to encounter someone so dedicated to excellent customer service. Rita is a huge asset to the team, and I would absolutely recommend this shop to others because of her exceptional support

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Ms. Michelle was so amazing to me!! I truly appreciate her professionalism and level of care.

Returned Clean