Gerber Collision & Glass - Valdosta

4.9 (1,444reviews)
97%
4401 Bemiss Rd,  Valdosta,  GA  31605
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Valdosta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,444)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision & Glass for outstanding service quality, clear communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. Regular text and call updates throughout the repair process were frequently commended, making customers feel informed and at ease. The professionalism, friendliness, and attentiveness of the staff received widespread appreciation. A few customers noted minor concerns, including an instance of miscommunication regarding vehicle readiness, a wire left hanging from a door, paint finish issues, and one mention of an unwelcoming front desk interaction. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend Gerber Collision & Glass to family and friends.
AI-Generated from reviews written in the last 12 months
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"... representatives professional, patient, and understanding. The quality of work that they provided for mefor my car was phenomenal." Read more
"... right after the accident, to picking it up and seeing a top notch job done by technicians, we are very impressed and will recommend Gerber ..." Read more
"Great service. Very fast and professional. Excellent quality of work. My bumper was replaced quickly and my vehicle received a complimentary wash and ..." Read more
"... Collision repaired her vehicle in less than two days. They did an absolutely remarkable job, making it look brand new again!" Read more
"The vehicle was spotless, and your team had me fully prepared well ahead of schedule—an impressive two weeks early. I sincerely appreciate ..." Read more
"The customer service was impeccable. The time that it took for them to repair my vehicle was absolutely amazing! I didnt expect for my vehicle to be ready so soon. ..." Read more
"You guys were extremely efficient in getting my car fixed for me! In and out in less than 12 hours!"
"Great job keep me updated like I was told and got the job done earlier"
"Texts were exceptionally clear, punctual, and personalized."
"... thing I can appreciate. The team at Gerber Collision did an excellent job of keeping me informed about the progress of repairing my car." Read more
"Excellent! Excellent! Repairs and service! Kept me updated as repairs were made! Very professional team! I wouldnt think to go anywhere else! Absolutely no ..." Read more
"Communication throughout the process was top notch. The work done looks great. I was expecting two or ..." Read more
"... while our vehicle was being repaired was awesome. Regular communication and updates were much appreciated." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service. Everything was done in a timely manner and they keep you updated on your car’s progress from start to finish. I highly recommend 10/10.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a good job with my repair and kept me updated as they progressed. Thank you kindly!

My Experience

Thanks for going the extra mile . Very please

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done well in advanced then said and done a good job

Likely to Recommend

Repair Quality

I’ll give Gerber a 10. They are very thorough and quick game. Got our vehicle done way before what was scheduled

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for your care and attention, good communication, and willingness to answer questions!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Robert at Gerber Collision provided outstanding customer service throughout the entire process. His communication was excellent, and he kept me informed and updated every step of the way. Every interaction I had with him was positive, professional, and welcoming. He always had a great attitude and made the whole experience much easier and less stressful. I truly appreciate the level of service Robert provided and would highly recommend Gerber Collision based on my experience with him.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Explained the whole process, walked me through extremes, and helped me deal with my rental car after things were finished.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience was fantastic they fulfilled their mission repairing my vehicle. Looks good as new I’m very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team that helped me was absolutely fantastic especially Robert I believe was his name!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend to a friend or colleague.

Repair Quality

I was completely satisfied on the work gerber collision & glass did on my Toyota.

Customer Service

Great customer service! Answered all my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your professional work and taking care of my vehicle. I appreciate the fact that you returned it early. Best wishes.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was pleasantly surprised when I brought my truck in and they wanted to start on it that day. They took me to Enterprise to get my rental. I was kept informed of progress and my truck was finished in 4 days. They did a beautiful job on my truck. I will definitely refer Gerber Collision & Glass to anyone needing repair of their vehicle. Good people, Rob, Cheryll, and Connie.

Likely to Recommend

Repair Quality

Even my neighbors told me it looked new.

Customer Service

Very helpful, courteous, and went above and beyond.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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