Gerber Collision & Glass - Valdosta

4.9 (1,453reviews)
97%
4401 Bemiss Rd,  Valdosta,  GA  31605
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Valdosta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,453)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision & Glass for outstanding service quality, clear communication, and impressive turnaround times. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. Regular updates via text and calls were frequently commended, keeping customers informed throughout the process. The staff was widely described as professional, courteous, and friendly. A few customers noted minor concerns, including isolated communication gaps, a rough painted area, and one instance of interior stains, reflecting direct customer feedback rather than system observations. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent and exceptional service! Very happy with all repairs! Absolutely no issues!"
"... after the accident, to picking it up and seeing a top notch job done by technicians, we are very impressed and will recommend Gerber Collision & Glass to all ..." Read more
"... repaired her vehicle in less than two days. They did an absolutely remarkable job, making it look brand new again!" Read more
"... the repair on my vehicle. I didnt have any issues. Customer service is wonderful and the quality of work is amazing. This is my second repair at this shop and if I ever ..." Read more
"The body work was great. However the condition of the cars mechanical components were not"
"The vehicle was spotless, and your team had me fully prepared well ahead of schedule—an impressive two weeks early. I sincerely appreciate ..." Read more
"... to the front passenger side was fairly moderate. Gerber Collision repaired her vehicle in less than two days. They did an absolutely remarkable job, making it ..." Read more
"The customer service was impeccable. The time that it took for them to repair my vehicle was absolutely amazing! I didnt expect for my vehicle to be ready so soon. ..." Read more
"... Gerber a 10. They are very thorough and quick game. Got our vehicle done way before what was scheduled" Read more
"You guys were extremely efficient in getting my car fixed for me! In and out in less than 12 hours!"
"... thing I can appreciate. The team at Gerber Collision did an excellent job of keeping me informed about the progress of repairing my car." Read more
"Texts were exceptionally clear, punctual, and personalized. I got my vehicle back one week and one day earlier ..." Read more
"The team communicated every day like they said they would which was greatly appreciated. The one gentleman ..." Read more
"Communication throughout the process was top notch. The work done looks great. I was expecting two or ..." Read more
"Communication was seriously lacking. I was told today 2626 it would more than likely be my vehicle would not ..." Read more

My Experience

Highly recommend, Gerber gets a 100% in my book. Customer service was great, communication, and length of service. My First time being in a fender bender, they walked me through and explained process to where I could understand and know what's going on...I will refer and be using them again...

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very helpful team explain the process well and what can and can’t be done to the car for a bit kept me in the loop and was very efficient but fast on the repairs

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Well please

Repair Quality

Very satisfied

Customer Service

Very satisfying

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber collision was very fast and friendly. Amazing job

Likely to Recommend

Repair Quality

Love the service, amazing job. Bumper looks great! Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service. Everything was done in a timely manner and they keep you updated on your car’s progress from start to finish. I highly recommend 10/10.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a good job with my repair and kept me updated as they progressed. Thank you kindly!

My Experience

Thanks for going the extra mile . Very please

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done well in advanced then said and done a good job

Likely to Recommend

Repair Quality

I’ll give Gerber a 10. They are very thorough and quick game. Got our vehicle done way before what was scheduled

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for your care and attention, good communication, and willingness to answer questions!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Robert at Gerber Collision provided outstanding customer service throughout the entire process. His communication was excellent, and he kept me informed and updated every step of the way. Every interaction I had with him was positive, professional, and welcoming. He always had a great attitude and made the whole experience much easier and less stressful. I truly appreciate the level of service Robert provided and would highly recommend Gerber Collision based on my experience with him.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Explained the whole process, walked me through extremes, and helped me deal with my rental car after things were finished.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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