Gerber Collision & Glass - Valdosta
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Valdosta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks like it’s brand new!
Customer Service - 5.0/5.0 -
I was given timely updates.
Returned Clean
My Experience - 5.0/5.0 -
They did a wonderful job with my car. I’m very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have had the vehicle back in a couple of days.... Good so far.
Customer Service - 5.0/5.0 -
So far so good👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I'd probably tell people about Gerber, my car repairs turned out nice. However, the amount of time it took, my miles reset, and lack of initial communication is what holds me back from giving a 10/10 recommendation.
Repair Quality - 3.0/5.0 -
They did a good job with the repair, However they had my car for a month and when I got it back I noticed my trip miles had been reset on both trip A and trip B, each one with 100 miles on it. So I'm not sure how a car that is sitting for a month getting work done would get 200 miles put on it. I'm glad to have my car back and they did do a nice job cleaning it.
Customer Service - 3.0/5.0 -
For the first 2 weeks I heard nothing about my car, once I called to check on things I started to get the regular updates I was told I would get. The employees were friendly and helpful with getting my rental.care.for me.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They kept trying to put the repairs off. I understand backlog. But, it should not take 3 months to get repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Work looks fine and they detailed my car before returning. However overall I experienced Poor customer service. They failed to keep in touch as promised about my vehicle. Due to "parts" car was in shop for two months. No one kept me informed on status and I was having to rent a car for transportation. When I called to get updates I was treated like I was calling about their car, not mine. Very disappointing experience.
Likely to Recommend - 1.5/5.0 -
And would do so after explaining to expect poor communication
Repair Quality - 4.0/5.0 -
Repair looks great
Customer Service - 1.0/5.0 -
Poor communication and treatment