Gerber Collision & Glass - Venice (Fl)

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

I am above pleased with the service and respect I received..Holly and Josh helped me with every aspect of the process and my car came out perfectly.i am a lifelong customer and will refer any of my friends and family to Gerber..ty so very much...

My Experience - 5.0/5.0 -

Knowledgeable and kind rep , great status communication

Likely to Recommend - 5.0/5.0 -

Not only was the car company very close to my house. It was very easy to deal with them in every way.

Repair Quality - 5.0/5.0 -

The company called me up every two days to let me know where they were with the repair job. I think they did a wonderful job.

Customer Service - 5.0/5.0 -

They called me every two days to tell me how things were going with the repair job. I was very pleased with them.

My Experience - 5.0/5.0 -

The work on my Lexus was excellent. The staff is professional and nice!! Car was completed ahead of schedule.

My Experience - 5.0/5.0 -

Took longer than anticipated, however the staff is extraordinary!! Beautiful job, kept us current on situation, highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very smooth throughout the process. Easy rental pickup, quick repairs. Great work, paint match and blend was perfect. I’m very happy with the results. Thank you.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you! My car looks great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Work was done well ahead of schedule.

My Experience - 5.0/5.0 -

When someone hit our car a couple weeks ago, we expected a very frustrating, lengthy, and expensive ordeal. Thanks to Gerber Collision, travelers insurance, and Enterprise Car Rental. It has been an incredibly smooth process. Not only is our car repaired perfectly. But we had a similar automobile from Enterprise. The whole process has been as good as it can possibly be. We highly recommend Gerber Collision!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision did a perfect job of repairing the car, communicating progress and facilitating every step of this process.

Customer Service - 5.0/5.0 -

Gerber Collision has a very effective, polite, and efficient customer service process

My Experience - 5.0/5.0 -

Very nice work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great job

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and carefree service for me.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication. The bi weekly text updates saved a lot of calls back and forth. I knew exactly where the car was in the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Josh, Holly and the team are AWESOME. Great experience throughout. Venice Gerber is first class! Thanks, D.J. Keisling

Likely to Recommend - 5.0/5.0 -

I hope to never have to use Gerber again; however, they will definitely be the go to body shop.

Repair Quality - 5.0/5.0 -

Great experience throughout the process. Text updates are awesome. Jason and Holly are first class. Hope to never have to use Gerber in the future; however, I will recommend.

Customer Service - 5.0/5.0 -

Jason and Holly are first class! OUTSTANDING customer service!

My Experience - 5.0/5.0 -

Josh prepared my estimate and answered all my questions without treating me like a “dummy “.

My Experience - 5.0/5.0 -

Josh came through the whole process finishing the repairs on time. He & all of the staff provided me with professional valuable service & did an excellent job. The car looks great. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Josh, Hollie, and the repair techs did a great job. Josh took excellent photos of the damage and came through the whole process, completing the repairs by the promised date despite being extremely busy. The repair techs did a great job & the vehicle looks great. They even removed the front licence plate holder that is not needed in FL.

Customer Service - 5.0/5.0 -

Hollie, front desk coordinator, is always professional, polite, & accommodating.

Returned Clean

My Experience - 5.0/5.0 -

Yes, had a great experience with customer service. Also, did a great job on the vehicle. I would recommend anyone looking to have their vehicle repaired, I would suggest Gerber. Thank you

Likely to Recommend - 5.0/5.0 -

The work on the vehicle was excellent. They just forgot to apply the decal

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Did a great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful work finished ahead of schedule. This is my second time using them and I wouldn’t even consider going anywhere else.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0