Gerber Collision & Glass - Warren (OH)

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Great service and great help

Likely to Recommend - 5.0/5.0 -

I would

Repair Quality - 5.0/5.0 -

Great work and great customer service

Customer Service - 5.0/5.0 -

Great customer service

Likely to Recommend - 4.5/5.0 -

Great customer service but fixing it wasn’t up to par

Repair Quality - 5.0/5.0 -

I had very wonderful experience with these people and they were very helpful and happy to assist!! Thank you I will use them in the future if I ever need them!!! 🥰😍

Customer Service - 4.0/5.0 -

The bumper wasn’t fixed right and has to be taken back down to get it fixed again, I think we should of gotten a new bumper so it was fixed right the first time

Returned Clean

My Experience - 5.0/5.0 -

Sherry is excellent. Great at customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sherry really was wonderful to deal with. Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The entire process from start to finish was very good. I received constant updates in the work being done and my vehicle was finished earlier than I expected. The work done to my vehicle was perfect.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Lack of communication

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Overall great experience have to come back for text to fix some issues but over all great experience

Customer Service - 4.5/5.0 -

Overall great experience have to come back for text to fix some issues but over all great experience

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I just love the way Ellen took care of all my concerns and your team. I will always recommend Enterprise.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My rims looked a little rusty i think that may have been from sitting while getting worked on, but overall you couldn’t tell my car was ever involved in an accident!!! In the end of it i was very satisfied

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Best shop I’ve ever worked with!

Repair Quality - 4.5/5.0 -

Fantastic! They were so forth coming with information before I even had to ask! Straight shooting communication which is something I appreciate! Was will to work around my work schedule for smooth pickup and drop off. Absolutely will spread the word! Great job everyone getting my car back to me in better shape than before!!

Customer Service - 4.5/5.0 -

Fantastic! They were so forth coming with information before I even had to ask! Straight shooting communication which is something I appreciate! Was will to work around my work schedule for smooth pickup and drop off. Absolutely will spread the word! Great job everyone getting my car back to me in better shape than before!!

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very polite and the repair was done ahead of schedule. The car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Job well done.. very informative I highly recommend the warren ohio shop

Likely to Recommend - 5.0/5.0 -

I drive tow truck so I tell all customers to call gerber collision

Repair Quality - 5.0/5.0 -

Car looks new couldn't even tell it was wrecked. Excellent job

Customer Service - 5.0/5.0 -

Got daily text messages informing me of the progress..

My Experience - 5.0/5.0 -

I’m happy with the work and people who kept us in touch and washed the car up

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0

Customer Service - 1.5/5.0

My Experience - 5.0/5.0 -

Timeliness and quality of work was great. No place better!

Likely to Recommend - 5.0/5.0 -

Everything went well and numerous updates.

Repair Quality - 5.0/5.0 -

Timeliness and quality of work were impressive. If I need work in the future you are my pick!

Customer Service - 5.0/5.0 -

Everything went well and done earlier than first forecast.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean