Gerber Collision & Glass - Waukee
In operation 85 years.
Gerber Collision & Glass - Waukee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great service. Thank you so much Nicole for going beyond to help me resolve my issue with the insurance. Additionally, to the guys that worked on my car y’all did a great job very pleased💪🏽🙂
My Experience - 5.0/5.0 -
Both the ladies at the front desk we’re just so nice and quiet. I loved how they followed up and let me know every step of the way what was going on so happy that I took my car there.
My Experience - 5.0/5.0 -
Thank you all! We were very happy when we got called to come pick up our vehicle earlier than expected. We we there within 30 mins. ! It looked fantastic and clean! We had only met the ladies up front, (they definitely have a personality to be working with people) they were very pleasant, welcoming and informative. We appreciate ALL of you and THANK YOU all very much!! Ed and Cindy
My Experience - 5.0/5.0 -
Staff were kind. Very communicative. No wait and lots of care.
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so kind and gave excellent service, plus kept me informed and finished early. Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber rocks, fast and friendly.
Customer Service - 5.0/5.0 -
Kept me informed and were very friendly
My Experience - 5.0/5.0 -
You guys did an amazing keeping me up-to-date consistently on any questions that I may have had when you guys called you answered all the questions that I had on top of that. Along with keeping me informed super impressed. This was my first time experience I’ve ever having a mechanic shop provide that type of customer service and this is coming from somebody that does work in customer service as well. The car drives amazing haven’t had any issues. All the repairs were 100% perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would definitely recommend.
Repair Quality - 5.0/5.0 -
Excellent updates via texts & personal calls.
Customer Service - 5.0/5.0 -
Very professional & kept me updated.
My Experience - 5.0/5.0 -
My van looks as good as new. Thank you, Gerber Collision & Glass!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did fantastic work. Getting the work set up was extremely easy. It was truly painless.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My customer service was great from the moment I walked in, text updates, until I picked it up.
My Experience - 5.0/5.0 -
Professional and did a great job. All staff were friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professionals and did great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great that we could get an appointment right away and get the issue looked at and repaired within a short period of time. We were notified on the progress on a regular basis. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were able to get an appointment right away which is unusual. We are satisfied with the work that was completed and also staff were very friendly and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best car body work experience ever for me, and I'm 70 years old!
Repair Quality - 5.0/5.0 -
I was really impressed working with Gerber! The staff was courteous and professional, timely estmate options, very helpful. GREAT experience, I will use them again!
Customer Service - 5.0/5.0 -
Super talented and professional staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Gerber Collision and glass on having work completed on my vehicle. Gerber staff was helpful in everway by keeping me informed of car repair. They called/texted me to let me know when to pick up my vehicle as well and repaired my vehicle and restored its good looks. I would recommend Gerber Collision to anyone needing professional and courteous service for their privately owned vehicle and peace of mind!
My Experience - 5.0/5.0 -
Took it there with some good damage. The truck came back looking like new freak accidents happen highly recommended to take you’re vehicle there.
My Experience - 0.0/5.0 -
Worse service I've ever received. Took my car for bumper and the started fixing stuffs I didn't request. Forcing me to pay $549...Im definitely taking my complaint to the Better Business Bureau...
Likely to Recommend - 0.5/5.0 -
They don't communicate
Repair Quality - 0.5/5.0 -
Bad business practices. Will never go there again and would never recommend.
Customer Service - 0.5/5.0 -
Worse