Stivers Ford Lincoln Collision Center

4.8 (841reviews)

97%

(515) 987-7234

Mailing/Payments: 1450 E Hickman Road, Waukee, IA 50263

97%

See Photos

Mailing/Payments: 1450 E Hickman Road
Waukee, IA 50263

Get Directions Website Email

About Stivers Ford Lincoln Collision Center

See Photos

Mailing/Payments: 1450 E Hickman Road
Waukee, IA 50263

Get Directions Website Email

In operation 46 years, 20 years at this location.

Ed Stivers Ford Lincoln is a locally owned full service dealership with an I-CAR GOLD collision center with I-CAR PLATINUM technicians and Managers that can meet your needs and expectations. We offer a high quality repair with a lifetime warranty, We work on all makes and models, and have enterprise on site and work with all insurance companies!! We are here for you! We can guide you through the inconvenience of an accident, weather events, and the claims process and get you back on the road! And in those severe cases where you may end up with a total loss keep in mind we have a new/ used car lot potentially get you back on the road quicker! Thanks for giving us the opportunity to work with you!

Services

Free Estimates
Lifetime Warranty
Full Service Mechanical
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (841)

Sort By:
Newest
Rating

764 Customers Rated

5 Stars

74.4% Complete

(626)
4 Stars

12.6% Complete

(106)
3 Stars

1.2% Complete

(10)
2 Stars

1.4% Complete

(12)
1 Star

0% Complete

(0)
< 1 Star

1.2% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look like new or even better than when purchased. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process, weekly check-ins, and transparent information sharing. The staff receives high marks for being friendly, helpful, and professional, creating a family-like atmosphere. Timeliness is generally well-regarded, with many repairs completed ahead of schedule, though some customers noted longer-than-expected timeframes that were well-communicated and justified by quality results. The shop's attention to detail extends beyond repairs to thorough cleaning services, leaving vehicles spotless inside and out.

Select to learn more

Service Quality
Timeliness
Communication

"... brand spanking NEW! When I picked up our Acura RDX, it looked better than the day that I drove it off the car lot. It was detailed from bumper to bumper ..." Read more

"... with cleaning the inside and outside of the car. Their workmanship is hands down the best." Read more

"... up my completed vehicle the customer service and the repair exceeded my expectations. It was an extremely efficient and top notch experience!" Read more

"It looked like a new car. Thank you for a job well done."

"Best quality in town. Everyone is saying it"

"Was actually done before they told me so this was great news."

"The repair took longer than what was told me, but the result was fantastic. Thank you, so much."

"I was in no hurry, so it was fine, but it was sooner than I thought it would be"

"It took a little longer but it was ok, they communicated and I had a loaner vehicle."

"Repairs are always quick and easy. Everyone is saying it"

"I was impressed by your commitment to keeping us informed by how the repairs were going. Not many companies ..." Read more

"... final documents to get my car back. They delivered fantastic communication with complete transparency about every step of the way! I will definitely recommend ..." Read more

"... center was nice and all were full of information. The communication was stellar!!" Read more

"Contacted me 2x's a week."

"The people who took care of me are the best. They called and kept me updated"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... brand spanking NEW! When I picked up our Acura RDX, it looked better than the day that I drove it off the car lot. It was detailed from bumper to bumper ..." Read more

"... with cleaning the inside and outside of the car. Their workmanship is hands down the best." Read more

"... up my completed vehicle the customer service and the repair exceeded my expectations. It was an extremely efficient and top notch experience!" Read more

"It looked like a new car. Thank you for a job well done."

"Best quality in town. Everyone is saying it"

"Was actually done before they told me so this was great news."

"The repair took longer than what was told me, but the result was fantastic. Thank you, so much."

"I was in no hurry, so it was fine, but it was sooner than I thought it would be"

"It took a little longer but it was ok, they communicated and I had a loaner vehicle."

"Repairs are always quick and easy. Everyone is saying it"

"I was impressed by your commitment to keeping us informed by how the repairs were going. Not many companies ..." Read more

"... final documents to get my car back. They delivered fantastic communication with complete transparency about every step of the way! I will definitely recommend ..." Read more

"... center was nice and all were full of information. The communication was stellar!!" Read more

"Contacted me 2x's a week."

"The people who took care of me are the best. They called and kept me updated"

Rich (Cadillac owner) reviewed 8/10/26

Dennis (Ford owner) reviewed 7/27/26

Allen (Ford owner) reviewed 7/27/26

Everything looked and worked great thank you very much for an awesome job

Mack (Ford owner) reviewed 7/24/26

communication was good, and the work was completed timely.

Kirk (Ford owner) reviewed 7/23/26

They were very easy to work with and did a great job keeping me updated on progress. I’m very happy with the repairs.

Ronald (Ford owner) reviewed 7/20/26

Great job

Awesome

Steven (Ford owner) reviewed 7/8/26

Great job! Very professionally done and much appreciated.

Dawn (Ford owner) reviewed 7/6/26

Kathleen (Ford owner) reviewed 6/23/26

Afton (Ford owner) reviewed 6/15/26

We pulled out of the lot with our vehicle repaired and looked over for service and the service light is on. Shouldn’t be on if it was checked out.

Stephen Dillon (Ford owner) reviewed 6/14/26

Angela (Ford owner) reviewed 6/9/26

This is my 2nd time and this team is the best !!

The people who took care of me are the best. They called and kept me updated

They are the best !!!

Darryl (Ford owner) reviewed 5/25/26

Megan (Ford owner) reviewed 5/21/26

The process was seamless. They kept me informed during the repair process. They went above and beyond with cleaning the inside and outside of the car. Their workmanship is hands down the best.

Amy (Ford owner) reviewed 5/15/26

The checking in and follow up was wonderful. I was very pleased with the service and outcome and it was over the top that you work hand in hand with Enterprise so I didn’t even have to worry about returning my rental, thank you!

I felt like family.

John (Ford owner) reviewed 5/14/26

Kurt (Ford owner) reviewed 5/13/26

Niky (Toyota owner) reviewed 5/11/26

Jeremy (Honda owner) reviewed 5/7/26

Kenneth (Ford owner) reviewed 4/23/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Stivers Ford Lincoln Collision Center

About Stivers Ford Lincoln Collision Center

Reviews (841)

764 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?