Gerber Collision & Glass - Waukee
In operation 85 years.
Gerber Collision & Glass - Waukee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Every time
Repair Quality - 5.0/5.0 -
Job done insanely quick and my vehicle was detailed too!
Customer Service - 5.0/5.0 -
Took the time to listen to our concerns and answered our questions.
Returned Clean
My Experience - 5.0/5.0 -
The people working there were 100% helpful. Listened to my concerns, gave helpful advise and gave me updates throughout the process. As an added bonus the repair was done early! Great teamwork.
My Experience - 5.0/5.0 -
The whole experience was outstanding, the team was amazing and made everything super easy and provided the best customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nicole and the team did a great job. They were quick but through with the service and my Mazda is back to it's best! If I need work again I will be sure to bring it back. Thank you Gerber!
Likely to Recommend - 5.0/5.0 -
They did a great job overall which is a pleasure to share.
Repair Quality - 5.0/5.0 -
The Gerber team was kind, professional and helpful.
Customer Service - 5.0/5.0 -
Nicole was great to work with providing updates as necessary and answered my questions with ease.
My Experience - 5.0/5.0 -
Communication was great, work was completed ahead of schedule and it was quality work. I would use them again, but hope not
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Picking up my car they explained everything and answered all my questions. If I ever need them in the future I would use them again and even told friends and family how happy I am with the service. Thank you for your service and your kindness
Likely to Recommend - 5.0/5.0 -
Did outstanding work and answered all my concerns. Staff very helpful and friendly
Repair Quality - 5.0/5.0 -
outstanding work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber explained what the process was & kept me informed as to the progress throughout. Everyone of their team was professional and made sure they answered my questions. I will recommend Ger ER to friends and family. Professional, courteous all were knowledgeable during the repairs. The car looks like new. The repairs are seamless. Cannot tell there was any damage. I am so pleased with Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair wasn’t completed as agreed. Under part vehicle was not repaired and some parts of the right side of the vehicle still has dent not repaired. Both of those sides support to be repaired.otherwise the completed parts was done great.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work needed to be done was not completed. Some parts needed to be replaced was still in the trunk even after being informed about it before the work was done. Also one side of dent was not completed yet it was among the parts needed to be repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and fast service. Good quality work was done here.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done quickly and it looks great!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was absolutely delighted—the service, the personal touch, the genuine care, and the attention to detail were all exceptional. They left my car absolutely spotless. Their staff is wonderful; they truly go above and beyond to provide the best possible service. I have no doubts whatsoever—I would recommend them to anyone I know. May God bless their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. I loved how the car turned out—everything about it. There are always little details to fine-tune, but overall, it came out excellently. Thank you very much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, they had my vehicle back to me faster than expected. Everyone who I spoke to was very courteous and helpful. I would highly recommend this company.
My Experience - 5.0/5.0 -
I’m very glad I chose this shop to get my car fixed from the first till then, and everything was super nice and easy. Everything was nicely communicated and explained to me and the car was done on a promised time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was super nice and easy work with they explain what needs to be done. Walk me through the whole process and get it done ahead of schedule half a day.
Customer Service - 5.0/5.0 -
everyone was nice knowledgeable
My Experience - 5.0/5.0 -
Communication was great throughout the whole experience! I was given a ballpark timeline for turnaround and my vehicle was done ahead of schedule. Plus, it was cleaned and detailed which is above & beyond. Thank you!
Likely to Recommend - 5.0/5.0 -
The quality of work is great and the customer service was wonderful!
Repair Quality - 5.0/5.0 -
The communication was great, the work looks like it was factory, and the vehicle was completed faster than projected!
Customer Service - 5.0/5.0 -
Communication was great, I received updates and a realistic timeline for completion!