Gerber Collision & Glass - Wilmington (OH)
In operation 85 years, 10 years at this location.
Gerber Collision & Glass - Wilmington (OH) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
The side panel was JB welded on and I have peaces flying off. I really thought it was gonna be professionally welded back on. It looks like chewed up bubblegum that was painted. it took almost 4 months to get my car back so im even more scared to do this again. Im just heart broken to see thats how it was fix
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Charley kept me daily on the progress of my vehicle. Kept my van only a week as promised. Would highly recommend your service to everyone . Theresa
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated all the updates. The work was excellent Everyone was very nice.
My Experience - 5.0/5.0 -
The best thing I can say is that you can’t tell that it was wrecked. Super job!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job, you could never tell that I had hit a deer.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair took much longer than quoted and was moved to another location
Customer Service - 3.5/5.0 -
It’s mixed because I felt sometimes the customer service was good and other times the customer interaction was saucy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeep looked great best it has every looked.
Likely to Recommend - 5.0/5.0 -
Will tell everyone I know about you.
Repair Quality - 5.0/5.0 -
Car looked better then when I first bought it. It was so clean. Will recommend your shop to everyone I know!
Customer Service - 5.0/5.0 -
Love your customer service.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
workmanship
Customer Service - 3.0/5.0 -
The paint has orange peel look to it.
My Experience - 5.0/5.0 -
I want to spotlight Charles. The Front desk was very busy for a couple of days as they had a short staff. He was so thoughtful and helpful to everyone.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
All went well. Daily updates and friendly people all around
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0 -
The paint job was nice but the other parts to the job were not finished correctly. A broken clip on fender molding and missed painting on inside door jam.
Repair Quality - 2.5/5.0 -
They still have my car for a follow up fix
Customer Service - 2.5/5.0 -
Everyone has been nice but still waiting on my car to be finished
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Got the job done, and in kind of decent time, however the paint on one door is rippled. I cant do much about it as I need the vehicle, but hopefully you guys can catch something like this for future customers.
Customer Service - 5.0/5.0 -
Great customer service, everyone i came in contact with was great, friendly, and understanding.
Returned Clean
My Experience - 5.0/5.0 -
Heather was outstanding. Great to work with, communicated well and went above and beyond. Very satisfied with the experience.
Likely to Recommend - 5.0/5.0 -
I would use them again for sure.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Customer service staff exceptional! Would highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
The only complaint, no one ever answered phone any time I called.