Gerber Collision & Glass - Wilmington (OH)

4.6 (1,954reviews)
90%
1850 Rombach Ave,  Wilmington,  OH  45177

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Wilmington (OH) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,954)

My Experience

We chose Gerber due to insurance suggesting it was our fastest option after a peice of metal cam thru our passenger window and hit my husband in the face. We were originally told it would be done by may 22nd, and it was not. It took 2 months to get the car repaired. Every time we called to see what was going on there would be no answer. We would call over 5 times a day and still not get an answer. Highly unhappy with our Gerber experience and will not be going back if needed in the future.

Likely to Recommend

Would recommend to family & friends!

Repair Quality

Would recommend to family & friends!

Customer Service

Very satisfied!

Returned Clean

My Experience

They did a great job in a timely manner…

Likely to Recommend

Very likely

Repair Quality

You all were the best very on the spot pleasant

Customer Service

My Experience

Everything looks fine, and repairs were done close to when anticipated. Everyone that I spoke with at Gerber were very courteous, professional, and friendly.

Likely to Recommend

I would recommend Gerber to anyone.

Repair Quality

I couldn't get this survey to work at first, for some reason. I am completely satisfied with the work Gerber did on my vehicle. The staff were professional, courteous, and friendly. I would recommend Gerber to anyone in need of a good, trustworthy, body shop.

Customer Service

I couldn't get this survey to work at first, for some reason. I am completely satisfied with the work Gerber did on my vehicle. The staff were professional, courteous, and friendly. I would recommend Gerber to anyone in need of a good, trustworthy, body shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

very easy process

Repair Quality

very happy with the whole experience! kind employees and quality work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took to long. The finish product seems to be holding up. Love the detailing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job You have repair my car about 2 years ago and did a great job that why I ask my insurance company to bring it back this time Thank for a great job

Likely to Recommend

I would recommend this company very highly.

Repair Quality

Customer Service

They did a great job!! I was very pleased with the work and time it took to get my car back Very professional he explained everything they needed to do and what they did.

My Experience

Everyone was friendly and thorough when explaining the process. Thank you so much

Likely to Recommend

Absolutely!

Repair Quality

The staff was incredibly friendly and easy to work with. They made me feel comfortable. The work was done quickly and looks fabulous.

Customer Service

The staff was awesome

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Charles has been great to work with. He has been professional and kept me updated throughout the repair process. When a broken part was missed on the estimate, he ordered it and replaced it. I would definitely use Gerber again

Customer Service

Charles has been great to work with. He has been professional and kept me updated throughout the repair process. When a broken part was missed on the estimate, he ordered it and replaced it. I would definitely use Gerber again.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

THANK YOU GUYS. You all went above and beyond for me. I was a little to happy to get my tahoe back and I dont remember if I thanked you before walking out the shop. Sorry, for the insurance company being a pain.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean