Gerber Collision & Glass - Wilmington (OH)

4.6 (1,958reviews)
90%
1850 Rombach Ave,  Wilmington,  OH  45177

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Wilmington (OH) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,958)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

They did what they said they do, in less time than estimated. Work looks great so far and staff was excellent, friendly, and professional to deal with.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication was fantastic throughout the entire process. The work was completed in a timely manner & we were very pleased with the quality. All of the staff I interacted with were friendly & professional.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
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My Experience

Recibí una atención amable!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful experience working with this shop! People are friendly and kept me up to date every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Does a great job just not a 100 percent happy the way everything went

Repair Quality

Repair came out really nice upset about how my taillight was replaced couldn’t swap a different aftermarket set in due to the amount of silicon holding in the tail light and now my new taillights don’t fit oem

Customer Service

Never got back to me on the twilight other than that really nice people

Returned Clean

Likely to Recommend

Repair Quality

Patty was great help!! Extremely fast service … I didn’t even get a chance to pick up the rental car for cruising!! :) Great communication A++++

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service. The body shop repairs that were accomplished are outstanding. Definitely recommend Gerber!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

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My Experience

It’s all good , thanks !

My Experience

Car was dusty inside interior sanding dust, either doors or windows were open while in shop

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Everyone I know likes clear communication

Repair Quality

My truck looks fine; however, the lack of communication throughout the process was unprofessional. I initially called to ask about a spot on the truck that Casey had recommended repairing, and he told me he would send photos—those were never provided. When I later dropped the truck off, I asked if Casey was available for a brief conversation about that same area. He was not, so I requested that he call me before any work began. After two days without a call, I reached out again and was finally able to speak with Casey, only to learn that the truck had already been completed. This was frustrating, as I had made multiple attempts to discuss the repair beforehand. Additionally, during my initial visit, Casey arrived approximately 15 minutes late for the inspection, despite me mentioning that I was on a tight schedule.

Customer Service

Returned Clean