Germain Collision of Beavercreek
Germain Collision of Beavercreek is owned by the Steve Germain Auto Group based out of Columbus Ohio. We work with all Insurance Companies and are reconized as a Honda Pro First and Ford Certified Collision repair provider. We've invested in state of the art equipment to insure quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Katie Bolden at the front desk was phenomenal - friendly, professional, efficient, and so helpful!
My Experience - 5.0/5.0 -
Everyone I came in contact with had a smile on their face, were very polite and answered all my questions.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done quickly and on schedule
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We had 2 vehicles here around the same time so I’m not sure which time this survey is for. There were some unexpected delays with my daughter’s car because of supply chain issues for parts and other uncontrollable delays. But they generally let her know what the adjusted timeline was and the end work was excellent. With my car there were no issues and it was done on time and looks perfect.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
They didn’t keep me updated I was the one always calling and asking about my car. I then asked the lady that answered the phone if they could please call me and keep me updated on the status of my car and she said “ we’re not really good at calling people but you can call here anytime during posted hours.” She sounded very rude about the whole thing then I called another time and left a voicemail and never heard anything back. It also took forever to get my car back as everytime I called they changed my pick up date.
Likely to Recommend - 4.0/5.0 -
All I would say to my friends is that they do a great job but are not very timely.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had excellent service from the staff at collision. Katie was especially helpful and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always polite and accurate in the time it will take for repairs
Likely to Recommend - 5.0/5.0 -
Katie is very good at her job!
Repair Quality - 5.0/5.0 -
The employees are kind and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was totaled.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They handled the repair of my car to a perfection.they were able to salvage the original parts and keep the car 100% original,I will highly recommend this body shop to anyone who needs repairs.