Germain Collision of Beavercreek
Germain Collision of Beavercreek is owned by the Steve Germain Auto Group based out of Columbus Ohio. We work with all Insurance Companies and are reconized as a Honda Pro First and Ford Certified Collision repair provider. We've invested in state of the art equipment to insure quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 3.0/5.0 -
Good work but the change in cost halfway thru the process was disappointing
Repair Quality - 3.5/5.0 -
Original quote was $2,700 and the. They called me after over a week and said in was $4,700. Understand sometimes things are discovered but nearly doubled is too much.
Customer Service - 2.5/5.0 -
Same reason
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Quick service ☺️
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great! Paint work was also great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality work with attention to detail
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I had to refuse it 2 times
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got me in & done quickly. Good workmanship.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
8 for the prolonged work on my car compared to when I was told it would be ready. Overall though, I'm satisfied
Repair Quality - 5.0/5.0 -
Looks great! Thanks for fixing it up well.
Customer Service - 5.0/5.0 -
Helpful. Answered my questions adequately and in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Katie was very friendly and cooperative. She worked well with the insurance company.. Bryan did an excellent job on our body and paint repair. We are very satisfied with the service.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Happy with work done but the repairs took a month. Also had to call for updates because no one kept me updated or the site.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
There was a lack of communication. What was described as a two day repair took two weeks
Likely to Recommend - 5.0/5.0 -
Definitely would recommend definitely would recommend
Repair Quality - 5.0/5.0 -
Everyone was pleasant to work with. The repairs to my vehicle were timely and the job looked great. I am completely satisfied.
Customer Service - 5.0/5.0 -
Everyone was very nice.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Repairs took much longer than estimate 4-7 days ended up 6+ weeks, some quality issues that required rework. Lacked attention to details. Did receive loaner at no charge which was a nice thing to do, maybe a refund of some of my deductible would have helped
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
Drivers door still seems to not match up with panel and still waiting on decals to be placed back on the car. Was told they were on order after I called back to inquire about them.
Customer Service - 3.5/5.0 -
The staff was nice but communication was lacking. I had to call and check on the progress of the car, nobody called me to discuss damage so when quote was given initially did not include all the scratches on my passenger side, was initially told I should be fine for my 30 days of rental and car would be done in time then it went to day rental expired, then next day, then the next Monday then the next Tuesday. And this was not communicated to me, I had to call every time to see what was happening. If I had known I wouldn’t be getting it back by that next Monday o wouldn’t have turned my rental in and continued to pay the non covered days so we had enough cars. I get things change but if this was communicated we could have planned and not cancelled appointments last minute and my husband wouldn’t have had to call off work for 3 days.