Germain Toyota Collision Center
In operation 79 years, 44 years at this location.
We are a Toyota Certified Collision Center that is dedicated to provide great customer service thru training, proper repair procedures, good team work, communication and hard work. We specialize in Toyota repair but are certified in Nissan, Infiniti, FCA, Hyundai and KIA. We've been repairing vehicles for more than 35 years. Here at Germain Toyota, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the greater Columbus area. I-Car Gold Collision Center Top of the Art Equipment 16 Staff Members Life Time Warranty
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
The grill at the bottom in the front needs to be replaced. My car is squeaking in the front.
Likely to Recommend - 0.5/5.0 -
I don’t recommend this place they sell they name, not at all quality wise
Repair Quality - 0.5/5.0 -
They did really visible Horrible Job on my car recently and took out all my belongings and don’t where they put , the money they charge and the Job they have on my car totally un match
Customer Service - 2.5/5.0 -
When calling them no answer they phone , my car was there over 30 days they were never get me update on all those days and finally got back my car with horrible job they done on it
Returned Clean
Likely to Recommend - 5.0/5.0 -
Next time I look for a new vehicle I will start with Germain.
Repair Quality - 5.0/5.0 -
I was very pleased with the entire process of having my vehicle repaired in a timely manner. Brian kept me informed throughtout.
Customer Service - 5.0/5.0 -
"A-1"
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Didn't expect my vehicle to take as long as it did to be finished
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It might be too expensive. But they keep you updated, which is a plus.
Repair Quality - 4.5/5.0 -
The air condition could be colder. But the car looked clean.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
The workmanship wasn’t as expected. I took the car back and the shop is going to correct the issues
Customer Service - 5.0/5.0 -
I worked with Rich during our repair. He was fantastic and communicated well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My car was repaired, washed and vacuumed out. I am very satisfied.
Customer Service - 4.5/5.0 -
I was told that my car would be 2-3 days when it was actually a week. I would’ve appreciated an updated once it was determined it would take longer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike at the collision center very nice and professional. When I call to get update on my cars he was always available to speak to. They did an amazing job with my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks immaculate and you can't tell where the accident was.
Customer Service - 4.0/5.0 -
It would have been nice if they were better at giving updates on why my car was being delayed due to parts and when the estimated time done changed. I felt like I was reaching out more than I should have to get those updates.