Germain Toyota Collision Center
In operation 79 years, 44 years at this location.
We are a Toyota Certified Collision Center that is dedicated to provide great customer service thru training, proper repair procedures, good team work, communication and hard work. We specialize in Toyota repair but are certified in Nissan, Infiniti, FCA, Hyundai and KIA. We've been repairing vehicles for more than 35 years. Here at Germain Toyota, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the greater Columbus area. I-Car Gold Collision Center Top of the Art Equipment 16 Staff Members Life Time Warranty
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you Rich for all your help getting my daughters Corolla looking fantastic!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their work was excellent and the car was returned before they said it would be done. Great job all overe
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I filled this out (just wanted you to know)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional, helpful, and kind. Went out of the way on multiple occasions, both times helping me out after they closed.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took 4ever to fix minor damage
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with the professionalism and skills of your staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I didn't think I will ever, but if someone wants to take the risk is up to them.
Repair Quality - 0.5/5.0 -
I dropped my car off at 8:30 a.m. and called several times throughout the day to check on the status, but no one answered. At 3:00 p.m. I finally reached someone who said they would call me back. At 4:22 p.m. I received a voicemail saying they couldn’t fix my car and that they would provide an update on Monday. It was very unprofessional to leave me waiting all day without any updates.
Customer Service - 0.5/5.0 -
Very disappointed and unprofessional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The body work looks great. However the wheel well molding on the driver side was not secured properly and it is bent now due to driving on the freeway it was flapping in the wind. I spoke with someone at the shop and they are ordering new molding and is suppose to call us when the part is in. After that matter is taken care of I will give a higher mark.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
See precious comments.
Repair Quality - 5.0/5.0 -
Rick was very professional. Rick kepted us apprised of any updates if they were good or delayed.
Customer Service - 5.0/5.0 -
See previous comment.
My Experience - 5.0/5.0 -
Rich was great about keeping me informed about the status of my car. Our experience was very positive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rich was fantastic at communicating where my vehicle stood in the repair process.
Likely to Recommend - 5.0/5.0 -
All great!!
Repair Quality - 5.0/5.0 -
Everything top shelf, Rich Wilson was great!!!!
Customer Service - 5.0/5.0 -
Rich Wilson was great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Upon receiving my personal vehicle from the body shop after it had been involved in an accident, I was more than satisfied to receive it in pristine condition in not only the parts that had been repaired, but the rest of the exterior as well. It had been cleaned and washed in a manner that exceeded my expectations and I was very impressed in how clean the wheels looked as well. While in service, I was greeted with satisfactory customer service as well and would recommend returning to this body shop in the future for separate jobs. In all, I am very grateful to had received great service and for choosing a more than worthy shop to repair my vehicle. Thank you all very much!