Gilchrist Chevrolet
Gilchrist Chevrolet Collision Center is a family run business that is proud to serve the Southwest Houston area. Our I-car certified Collison team has a combined experience of over 150 years in the Collison industry. Our unique team is able to work on all makes and models and has great relationships with all insurance companies. We strive for quality and safety using all the advanced technology that we have access to. Not only will you get a great repair and great customer service from our Collison center you are given a lifetime warranty on all paint and body work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Kinda took a long time to repair
Customer Service - 4.5/5.0 -
Fir the amount of work done, seemed to take a long time. Also the Blazer decal letters on the passenger I door were put back on slanted
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Ruben Martinez kept me updated throughout the entire process and took excellent care of my vehicle.
Customer Service - 5.0/5.0 -
Ruben Martinez provided amazing service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ruben was very professional and explained everything to me and work with my insurance company directly i didnt have to worry about anything. He took care of it all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you guys
Customer Service - 2.5/5.0 -
Contact wasn't as often as I would have liked
Likely to Recommend - 3.5/5.0 -
The repairs take some time
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was a breeze! Ruben was very informative and had great customer service. Hopefully I don’t need any more repairs in the future but if I do, I will definitely come back.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Overall, an appropriate job was done. I notice there were some discrepancies in repair job. For example, I was told that I would have new parts installed and this was not the case. I am not upset at the fact that used parts were purchased and utilized for my repair. However, I am upset and frankly disappointed at the lack of communication and misinformation that was shared with me. I believe that honesty is KEY and I would have appreciated it. Also, I brought it to the Body Shop Estimator’s attention that the bed of my truck was misaligned and he reassured me that it would get fixed… When I picked my vehicle, the bed was still misaligned. Again, I am not upset at the fact that the vehicle is no longer at its original condition, I am upset at the lack of information and communication that occurred during this process. I suggest open and honest communication for your future clients.
Customer Service - 3.5/5.0 -
Overall, personnel communication was appropriate. I would hope for open communication and honesty.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
The SUV isn’t completely repaired. Several items still need to be addressed.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reuben was excellent with the consistent communication about the status of my car repairs.
Likely to Recommend - 5.0/5.0 -
The process was smooth. It was great having Enterprise on site.
Repair Quality - 5.0/5.0 -
My car looks like new again. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No repair was initiated. The car was totaled by State Farm, for less than replacement value.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Todo muy bien, y el Sr. Alex muy amable y atento , con muy buena actitud y contestando todas mis dudas. Todo excelente!! 10 de 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todo excelente, sobre todo el Sr. Alex. Atento y resolviendo mis dudas. Muy buena actitud.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
The Team was excellent. They were very professional. Thank you.
Customer Service - 5.0/5.0 -
They were very helpful.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was there for two weeks and the physical repair was done but not the actual issues was done because once I pulled off after picking up and paying it did exactly what it was doing before I dropped it off. Super inconvenient because I got no follow up and had to constantly call to see when they could fix it when there machine was down. Super unprofessional and I chose this one because I had a good experience before and I’m super disappointed.
Customer Service - 2.5/5.0 -
They were not rude but no follow up on my issue.
My Experience - 5.0/5.0 -
The employees were very friendly and thorough. My vehicle looks great and runs well