Gilchrist Chevrolet

4.1 (1,110reviews)
79%
7000 Southwest Fwy,  Houston,  TX  77074

Gilchrist Chevrolet Collision Center is a family run business that is proud to serve the Southwest Houston area. Our I-car certified Collison team has a combined experience of over 150 years in the Collison industry. Our unique team is able to work on all makes and models and has great relationships with all insurance companies. We strive for quality and safety using all the advanced technology that we have access to. Not only will you get a great repair and great customer service from our Collison center you are given a lifetime warranty on all paint and body work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,110)

My Experience

The service was a 10

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They were cool

My Experience

Genry was so efficient and nicely! 😀

My Experience

Great service! Helpful and very communicative. Henry was great.

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Repair Quality

As always, Vecki and Genry were excellent

Customer Service

My Experience

Great costumer service and attention. And quick repairs

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Returned Clean

My Experience

1o1o

My Experience

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My Experience

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My Experience

My Experience

It’s so hard to find any places that agree to do good business and Classic Chevy is no different. I am very disappointed with the level of service I got. Unfortunately it also ruin State Farm’s name as they recommended Classic as a network shop. Classic did not replace the tint on my truck and only offered the reduction of normal tint off my deductible. I called and got pricing right at the shop but Genry (who eyes were blood shot red from starting the weekend before clocking out) showed no empathy just sent me on my way because his manager told him to do so. I offered the opportunity to do the right thing making it clear that I didn’t want to leave surveys and social media hits trashing State Farm and Classic and as a claims adjuster myself I’m now not about to leave my truck so they can go put the basic tint instead of the ceramic I paid for. Another bad experience, Classic Chevy is now on a long list of places that I can confirm give bad service. I’ll be sure to file a bad faith claim with State Farm if it’s not taken care of.

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Repair Quality

Service was bad not made whole would not recommend

Customer Service

Returned Clean

My Experience

S Morale did a great job.

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Returned Clean

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slow service

Repair Quality

Very good service

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Returned Clean

My Experience

I'm very satisfied with work done on my car. If I ever need body work on my car again, I would definitely take it to Classic Chevrolet. Thank you for a job well done, and finished two days early.

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better cooperation with rental (enterprise)

Repair Quality

late with second diagonis

Customer Service

slow service

My Experience

Great service! Raul was excellent! Just took a long time to complete repairs.

My Experience

I had to arrange twice to drop off my truck because your shop did not have space in your dealership.

Likely to Recommend

Repair Quality

I had to drive twice to your facility to drop off my truck because there was no extra space.

Customer Service

The personnel could’ve done better on finding a space for my truck.

Returned Clean