Girard Ford Collision Center

4.8 (846reviews)
97%
450 West Thames St,  Norwich,  CT  06360

At Girard Ford Collision Center, we put you first. We understand that your vehicle is a major investment and that’s why we strive to provide you with the best service available. Walk-ins are always welcome or you can schedule an appointment online/over the phone. We offer complimentary estimates and will even forward our estimate to your insurance company. Haven’t filed a claim yet? We have relationships with most insurance companies and can help walk you through the process. We take limited appointments online as to not overload our schedule. If you do not see an appointment time that works for you, please reach out to us directly and we'd be happy to accommodate!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (846)

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My Experience

Beautifully done. They even "slicked up" my tires!

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Was going thru family trouble in the middle of the accident and repairs so with the rest of my life being upside down I actually looked forward to dealing with all the people at the collision center and was treated like a king when I did. Told everyone there that they are the best thing going in my world

Customer Service

Returned Clean

My Experience

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My Experience

Thank you for giving me my car back in like new condition. Job well done , very satisfied

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My Experience

I want to think Scott and all his team there at the collision shop. They let me know constantly what was going on and answered any questions or concerns I might have had. The guys back in the shop did an incredible job putting my car back together again. I want to thank each and everyone of them for the beautiful work that they did for making my car look new again! Body shop workers are worth their weight in gold! Am very glad to hear that they do not work on Saturdays as it gives them that time to be with their families. You treat your workers right and they will always treat you right! Personally, I think they all deserve a raise!! God bless each and one of you there at the Girard Ford collision shop!!

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My Experience

First of all the repair took longer than I wanted (1 month) understand that I ws told this before it started so I understand. But what I didnt like was how dirty the vehicle was when we picked it up. We had to spend a few hours cleaning up dust and dirt that was inside and outside of the vehicle after we picked it up. I had hoped that the vehicle would be cleaned up somewhat upon picking up. Not happy.

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The repair took much longer then I would have liked. And when we picked up the car the car was extremely dirty inside and out. Wish they would have cleaned it before we picked it up.

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My Experience

It looks like nothing ever happened to my vehicle. I do wish it was a quicker turn around as it kept getting delayed. Great customer service though

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My Experience

Todd did a great job keeping me updated on the progress. The work is beautiful. He was friendly, informative, and great

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Todd was great at keeping me updated on progress and answered any questions I had

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My Experience

Faster than I thought.

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My Experience

My car came back to me in like-new condition! The repairs took longer than expected, but they found more damage once they got into the car.

Likely to Recommend

Repair Quality

Great job. Looks like new!

Customer Service

Friendly and helpful