Girard Motors, Inc.
FULL COLLISION & MECHANICAL REPAIR FACILITY .
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done was perfect!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Stephanie was the best !
Returned Clean
My Experience - 5.0/5.0 -
From start to finish this place is top notch. I won't bring my car anywhere else after my experience here. Olivia and Stephanie were awesome helping me with my experience. Work done was great like there was never anything wrong. There was a gentlemen who was involved but didn't catch his names but I overheard the name Bob. So my hats off to him as well. All in all I would recommend using Girard if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If there was a grading system, Girard Collision gets an A+. Upstanding, transparent and curtious people. I was given full details of how my insurance coverage works and all my questions were answered. I actually learned some things about my coverage that I'd not given any thought to prior, such as how asking my insurance company what the difference in my deductible options were and how it would effect my premiums. That was worth the trip to Girard on its own. I also learned that unless you have special coverage regarding parts that are needed most insurance companies use alternative parts. When I asked about this it was explained that it is very rare for any insurance company to just offer up that option. They were right, because mine did not when I bought my policy. I am happy to say that a majority of my parts were factory parts because the shop was willing to match the price on what they could. My vehicle looks great and im glad I was able to meet Olivia and Stephanie. They made me feel like they actually cared. Hope I don't get in another accident, but if I do, I know where I'm going to get repairs done.
My Experience - 5.0/5.0 -
It was completed ahead of schedule & looks fine. I was happy with the clean condition my car was on pickup. Stephanie & Olivia were very helpful, professional & responsive. I am very satisfied. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I waa very satisfied with the staff, outcome & early delivery. However this is the 3rd time I'm receiving this survey request making me think this is a dubious process.
Customer Service - 5.0/5.0 -
Auto body dept was wonderful
Returned Clean
My Experience - 5.0/5.0 -
Very professional, attentive to concerns, regular updates and not to mention an awesome repair job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend to all friends and family
Repair Quality - 5.0/5.0 -
Great quality of repair. Very satisfied
Customer Service - 5.0/5.0 -
Great customer service, was updated the entire time
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
9 is my 10 I believe that you aways miss something
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thx for always keeping mei formed and excellent work on my car
Likely to Recommend - 5.0/5.0 -
I was most imoressed with staff and wirk completed
Repair Quality - 5.0/5.0 -
The staff in auto body office offered outstanding service. They were rimely and resolved computer resetting very well. The woek on car was done excellently. I was imoressed with ckeaning done when I picked up car
Customer Service - 5.0/5.0 -
The two ladies in office gave outstanding and timely service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to thank everyone from the first time I bought it in for an estimate. To the people who worked on it. Nice surprise that they also cleaned it. To Stephanie who was very pleasant and helpful with information. Kept me updated on the repairs. I am very happy to get my car back . Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great with the repairs.
Customer Service - 5.0/5.0 -
Absolutely very professional service
Likely to Recommend - 5.0/5.0 -
Totally satisfied
Repair Quality - 5.0/5.0 -
All exterior damage was completely corrected
Customer Service - 5.0/5.0 -
Body shop was totally responsive in a timely manner
Likely to Recommend - 0.5/5.0 -
Never ever would I recommend this company.
Repair Quality - 0.5/5.0 -
They body shop did a horrible job. The part fitment is ridiculous and looks really bad. The middle section of my bumper has broken tabs on it, these hold it to the painted section which has damage on it also. They put a bandaid on broken parts and put them back together on my vehicle. Then they did all this body work without masking my roof off, also splatter from buffing compound. This dust was then heated to temp for my paint to cure etching the dust into my clear coat causing damage to it. Then I received my vehicle and unhappy with the finish product so I took it to Toyota to be inspected. While driving I noticed more noise coming from my roof..but took me a few days before noticing it was not only noise from the area that has been supposedly fixed, but also from my roof. So I look at my roof and I find three dents,dust from body work and buffing compound. This is the worst body work I've ever seen..they caused almost as much damage as they were supposed to fix. I would never refer anyone here. 0 out of 10 for the quality and satisfaction and the manner in which it all was delt with.
Customer Service - 0.5/5.0 -
No idea whats happening with my vehicle during the process due to poor communication and little to knowledge in the area they are working in or my vehicle wouldn't be left 1/3 of the way fixed.
Returned Clean
My Experience - 5.0/5.0 -
The only thing I didn’t understand is why all the broken pieces were put into my trunk and not discarded by the body part employees. I didn’t find them until I got home and opened my trunk.