Girard Motors, Inc.

My Experience - 5.0/5.0 -

Everybody was super professional and the establishment was very clean. Very good experience

Likely to Recommend - 4.5/5.0 -

Good job overall

Repair Quality - 4.5/5.0 -

Good job, however, took longer than expected due to initial screening of repairs needed.

Customer Service - 4.5/5.0 -

Overall good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The parts took way too long to come in. Not sure if this is a reflection of the garage or not.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looked fantastic, inside and out. I was very satisfied.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Already said it. I must say the staff was very kind handing over a broken car

Repair Quality - 3.5/5.0 -

When delivered the keys no one walked out to the car either me to view the completion. There were heavy scratches on the door where they buffed but did not polish to blend in paint repair

Customer Service - 4.0/5.0 -

I was told of numerous dates for completion and there was no communication when the car was not completed as suggested. I was ok with delays but just not informed. I had to contact my car rental company to get updates!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Very happy with repairs, Olivia and Stephanie kept me updated the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased, would recommend to friends and family

Customer Service - 5.0/5.0 -

was kept informed during the whole process, Stephanie and Olivia were kind and helpful from start to finish

Likely to Recommend - 5.0/5.0 -

I think they did an outstanding job.

Repair Quality - 5.0/5.0 -

They did an outstanding job fixing the mess I created.

Customer Service - 5.0/5.0 -

They were very professional and very nice.

My Experience - 5.0/5.0 -

Repairs look good and in a timely manner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

My only complaint would be that the Subaru emblem was not replaced at first. I thought the mechanic did a good job.

Customer Service - 5.0/5.0 -

You guys replaced the emblem and guaranteed your work so I don’t have any complaints

Likely to Recommend - 0.5/5.0 -

You wasted a lot of my time and money

Repair Quality - 1.0/5.0 -

Stephanie and Olivia were great. 29.days for cosmetic damage.

Customer Service - 2.0/5.0 -

When my headlight that had not been damaged in the 2 weeks prior to my bringing it to the shop was screwed up cost me over a weeks rental. Somebody in the shop screwed up that light. It had been fine. The front pump for heaven broken prior to my recent accident and continue to function normally after the accident until they replace the bumper

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0