Girard Motors, Inc.

4.5 (1,576reviews)
90%
425 Gold Star Hwy Rte. 184,  Groton,  CT  06340

FULL COLLISION & MECHANICAL REPAIR FACILITY .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,576)

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They did great work and were great with communication.

Customer Service

Great customer service

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My Experience

Customer service was excellent

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Repair Quality

The damage to my vehicle was repaired in a great and I was very impressed with that. The part I was not impressed with is that when I arrive to my vehicle, for some reason why my guard get pulled off my car. Then it was replaced with a completely different ring guard that I had. Your employee told me that it new rain guards were ordered and would be put on in a few minutes. Almost an hour later she came back to me and said my vehicle was ready and I was not to open my windows for 24 hours. I requested that my rain guards be replaced with the rain guards. I had that stuck on the outside of the vehicle door, not on the inside of the window track. Later that week, I was advised that the rain guards came in, but they were the same ones already had in the vehicle. To add insult, the driver side ring guard has broken because the window hit it too many times and my passenger side window will not go up unless I physically move the rain guard out of the way. I have always had nothing but great things to say for Girard Nissan. However, after this experience, it will not be my first choice for here on out.

Customer Service

Do not seem like the person helping me had knowledge what was going on, but yet still try to answer questions

Likely to Recommend

Repair Quality

Friendly, courteous and professional. Happy with the repair and service. Great job!!!

Customer Service

Friendly, courteous and professional. Happy with the repair and service. Great job!!!

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Very thorough, and reliable. Always kept us in the loop. Will definitely use them again.

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Great job on my car. I am very happy with the work

Customer Service

Text messages providing status was great. And repair was done 2 says before estimated completion date

My Experience

Around gas cap door wasn’t painted but the girl that had my account said to bring it back so I will try to revisit on 08/06/2025 and have them complete it. Overall satisfied

Likely to Recommend

Repair Quality

It looks great!

Customer Service

Everything was great. Stephanie was especially helpful when she stayed a little overtime when I was running late to pick up my car.

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Customer Service

My Experience

I was very impressed with your whole team. It went smoothly from the start to the finish. They said 9 days but finished sooner!

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Repair Quality

Girard Motors did a great job with my car. I think they went above and beyond because the finished my car in 8 days instead of 9 days… and the washed my car fixed the license plate and my tires were very shiny!

Customer Service

My Experience

The body shop team rocked it! Friendly, professional, thorough, and made it easy - THANK YOU!

Likely to Recommend

Based on my dealings with the bodyshop team, Stephanie and Olivia ( who are both excellent!), I would recommend Girard Motors

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Quick and easy

Customer Service

My Experience

From start to finish the auto body crew were wonderful 😊 I especially appreciate that they communicated regularly regarding the status of the necessary repairs. I'm so happy to have my car back looking as good as new. Thank you so much Girard Body Shop for being the bright spot in difficult circumstances.

Likely to Recommend

Repair Quality

Customer Service

If I could, I would give customer service a higher number.

Returned Clean