Golden West Collision
In operation 24 years.
At Golden West Collision Center in Sunnyvale, CA you can count on state-of-the-art auto body service. By providing the highest quality parts and materials available and superior workmanship through our highly trained technicians, we will return your vehicle back to you better than ever before. We have restored thousands of vehicles to their original, pre-accident condition. Our impeccable auto body shop repairs have earned us the recognition of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
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My Experience - 5.0/5.0 -
My car is looking much better than it was before the accident. Glad to have my car back before Holidays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I wish they had called. I do not text. They only texted regarding the survey Five times. My cell phone is of off. I only use my phone to place calls. Thus, today, I saw the five survey texts. However not one regarding the delay. I asked to be contacted at my home phone or via email. Neither was used to notify in regards to the delay. Bummer. P S the rental car was not okay...thus, it was a true barrier to satisfaction.
Repair Quality - 4.5/5.0 -
Car was not ready when stated. No contact regarding delay. Came tp pick up car as arranged. No, I did not want to come back ... After a two hour delay, there was resolution.
Customer Service - 4.5/5.0 -
See prior answer
Returned Clean
My Experience - 5.0/5.0 -
Done a beautiful job. Appreciate it. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Repairs were delayed, and almost did not receive car on delayed schedule.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would alert everyone to beaware of this bodyshop. Never go there.
Repair Quality - 0.5/5.0 -
Very Very Poor..Took out the original Honda Bumper and replaced with duplicate part. Alignment with the body not done correctly. Pathetic service. Had to visit 3 times to the shop to fix the problems. Finally took the vehicle back home with dissatisfaction. Definitely would alert other customers never to chose this body shop.
Customer Service - 0.5/5.0 -
Very Very Poor..Took out the original Honda Bumper and replaced with duplicate part. Alignment with the body not done correctly. Pathetic service. Had to visit 3 times to the shop to fix the problems. Finally took the vehicle back home with dissatisfaction. Definitely would alert other customers never to chose this body shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Rear side window was not controllable from driver side controls. I had to do the manual "jam reset" in my owners manual to get it working again.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There were some adhesive markings left on my car from a tag of some kind, and there were some unidentifiable markings on the door that were not there before.