Golden West Collision
In operation 24 years.
At Golden West Collision Center in Sunnyvale, CA you can count on state-of-the-art auto body service. By providing the highest quality parts and materials available and superior workmanship through our highly trained technicians, we will return your vehicle back to you better than ever before. We have restored thousands of vehicles to their original, pre-accident condition. Our impeccable auto body shop repairs have earned us the recognition of the Better Business Bureau.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with their service. Highly recommended
Customer Service - 5.0/5.0 -
Very happy with the work these guys did! My car looks great and they had it done quicker than I expected. Friendly staff, fair pricing, definitely coming back if I ever need them again. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, the repair process went very well, and I appreciate everyone’s help and support. However, I was charged the $500 deductible twice — once when I picked up the vehicle from the body shop, and another time through the payment link sent by the insurance company. I would appreciate it if the insurance company and the repair shop could communicate with each other and arrange a refund for one of the $500 deductible payments. Thank you very much for your assistance.
Customer Service - 5.0/5.0 -
Overall, the repair process went very well, and I appreciate everyone’s help and support. However, I was charged the $500 deductible twice — once when I picked up the vehicle from the body shop, and another time through the payment link sent by the insurance company. I would appreciate it if the insurance company and the repair shop could communicate with each other and arrange a refund for one of the $500 deductible payments. Thank you very much for your assistance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best nicest, professional no hassle team - especially Henry- above and beyond
Customer Service - 5.0/5.0 -
The nicest, professional no hassle team- especially Henry!!
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Steering column is still loose
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Thank you so much!!!😊
Likely to Recommend - 5.0/5.0 -
Likely too much!
Repair Quality - 5.0/5.0 -
Thank you so much! I’m happy!😊
Customer Service - 5.0/5.0 -
Thanks!!!👍❤️💯
My Experience - 5.0/5.0 -
Great work as always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was well done and timely. Thank you
My Experience - 5.0/5.0 -
Repair looks great! Paint is amazing, I can't tell it's not brand new.
Likely to Recommend - 5.0/5.0 -
The logistics were great. The biggest issue we had was inconsistency between the automated messages from Enterprise car rental and what your staff told us. For example we picked up our completed vehicle Friday just before closing and left the keys to the rental car with staff. But then Enterprise sent me multiple messages about scheduling the vehicle return at another location. In the end I just ignored them, but I was worried that I might still be responsible for a vehicle that was out of my control.
Repair Quality - 4.0/5.0 -
Paint looks beautiful. We talked about using OEM parts but some are listed as non OEM.
Customer Service - 5.0/5.0 -
I was very impressed with how knowledgeable the staff were. We had some paint issues with a repair on an older vehicle done elsewhere, and staff were able to explain why that would not be a problem this time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received timely notifications, proper schedule and excellent service from the Golden west for my vehicle.
Customer Service - 5.0/5.0 -
Timely and accurate information. Very respectful and transparent.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
The timeline was continually extended and the car was returned to us with additional damage that was unrelated to the incident the car was brought in for. (Big scratched present on the back right passenger side window)
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The tire pressure was set to 41 psi which is well above the 33 psi specified by the manufacturer.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was fantastic, and they went above and beyond what was expected on the repair.
Customer Service - 5.0/5.0 -
Super nice people with good communication.