Gonz Collision Center, Inc.
In operation 47 years.
Since 1979, Gonz Collision Center has consistently been among the top-rated auto body shops in Palm Beach County. GONZ is a professional, family-owned, and operated facility that invests heavily in our technicians’ training and development to deliver a timely, high quality, and safe repair. We guarantee all of our work. We stand behind our name and will always go the extra mile for you. After all, you are driving home our reputation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service and quality job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
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Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michael Casella was very helpful on making a very stressful situation more on ease. Thank you, my corolla looks like new again :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Robert Perez is a great asset to your company. He is kind, courteous and treats your customers with the utmost professionalism. As far as the rest of your team, they did a wonderful job on my car!!! Thank you again...Sarah Byers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
I am satisfied with the body work, however the customer service was less than par. I had to call to follow up to determine when my car would be ready for pick up frequently. Noone was proactive to inform me. The receptionist was clueless about everything and does NOT help the reputation that Gonz collision shop has maintained. She should be trained properly before being the 1st person anyone communicates with, especially because she doesn't know what she's doing. Mike C was very friendly and knowledgable.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Receptionist doesn't know how to do her job. Terrible customer service.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Exceeded my expectations! The car looks new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I picked my Lexus on October 11, 2013. I was extremely happy with the results, and feel that my situation was examined by human beings concerned with their clients, and not just on a profit margin. Mike Casella is a professional who has not lost his humanity and sense of fair play. He is an asset to Gonz Collision. Sincerely Giovanna T.
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Some minor things which I will speak with you about.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
quality in both work and service