Goss Auto Body, Inc.

4.9 (862reviews)

98%

(920) 725-2022

629 Olde Midway Rd, Menasha, WI 54952

98%

See Photos

629 Olde Midway Rd
Menasha, WI 54952

Get Directions Website

About Goss Auto Body, Inc.

See Photos

629 Olde Midway Rd
Menasha, WI 54952

Get Directions Website

In operation 62 years, 60 years at this location.

Goss Auto Body is a family owned business since 1964. We have 3 aspects of business here, our Auto Body Repair, Automotive Service Repair, and 24 Hour Towing. Each part of this business functions separate but together we are a force of knowledge and a one stop shop for your automotive needs. Our staff is smart, caring, and down to earth. We make a great team! When you step into our office we treat you like you are one of us, a part of our family. We have a warm welcoming laid back atmosphere. If you have an unforeseen circumstance a friendly caring person can make that situation a little more tolerable and our staff knows, we see it every day. We want our customers to trust us, we want them to know that they will be well taken care of and we will provide them with the service that they deserve.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Alamo®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (862)

Sort By:
Newest
Rating

800 Customers Rated

5 Stars

84.2% Complete

(726)
4 Stars

6.3% Complete

(54)
3 Stars

0.8% Complete

(7)
2 Stars

0.6% Complete

(5)
1 Star

0.1% Complete

(1)
< 1 Star

0.8% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for outstanding communication, including regular calls, texts, and updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Customers also appreciate the seamless coordination with insurance companies and rental car services, adding to a stress-free experience. A few customers noted minor delays due to parts availability or additional touch-ups needed, though they acknowledged these were handled promptly and professionally. Overall, the shop is widely recommended for its craftsmanship, friendly staff, and customer-focused approach.

Select to learn more

Service Quality
Timeliness
Communication

"The quality of repair is excellent. Their attention to detail and getting the details right is impeccable."

"Excellent staff and process. The quality of the work completed is outstanding."

"The repair of my Sonata was very well done. It looks like new."

"Goss did great work on our vehicle. They were able to work with our schedule which was critical for us."

"Goss Auto Body Repair was amazing through the whole process. I am completely satisfied with all the repairs that ..." Read more

"... Auto Body did a great job the car looks like new. They got me in early and got it done before my scheduled appointment." Read more

"It was actually ready the day before it was scheduled to be completed."

"My vehicle was ready way before I expected it to be done."

"Done ahead of schedule"

"Just a couple days past due."

"Absolutely ! The workmanship is impeccable. Goss kept their commitments and communication with me was outstanding. I would highly recommend their services and would ..." Read more

"The work on my vehicle was excellent. The communication from start to finish was outstanding. Thank you so much!"

"... has always done a fantastic job with our vehicles. Great communication with the front office, mechanics and the customer. Class act all around!" Read more

"Appreciated the daily updates while repairs were being done and the transparency on what was found as the repairs ..." Read more

"Very personal calls to keep us updated on the progress of the repairs"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality of repair is excellent. Their attention to detail and getting the details right is impeccable."

"Excellent staff and process. The quality of the work completed is outstanding."

"The repair of my Sonata was very well done. It looks like new."

"Goss did great work on our vehicle. They were able to work with our schedule which was critical for us."

"Goss Auto Body Repair was amazing through the whole process. I am completely satisfied with all the repairs that ..." Read more

"... Auto Body did a great job the car looks like new. They got me in early and got it done before my scheduled appointment." Read more

"It was actually ready the day before it was scheduled to be completed."

"My vehicle was ready way before I expected it to be done."

"Done ahead of schedule"

"Just a couple days past due."

"Absolutely ! The workmanship is impeccable. Goss kept their commitments and communication with me was outstanding. I would highly recommend their services and would ..." Read more

"The work on my vehicle was excellent. The communication from start to finish was outstanding. Thank you so much!"

"... has always done a fantastic job with our vehicles. Great communication with the front office, mechanics and the customer. Class act all around!" Read more

"Appreciated the daily updates while repairs were being done and the transparency on what was found as the repairs ..." Read more

"Very personal calls to keep us updated on the progress of the repairs"

Peter (Toyota owner) reviewed 7/30/26

Fantastic service all around!

Frank (Dodge owner) reviewed 7/23/26

Great job!

Christine (Toyota owner) reviewed 7/20/26

Mark (Toyota owner) reviewed 7/14/26

Nicki is so amazing! I will work with her anytime! Thanks for making everything so easy for us! You are the best! I will truly recommend everyone to use you!

Stacy (Ford owner) reviewed 7/13/26

Anyssa (Honda owner) reviewed 7/9/26

Larry (Ford owner) reviewed 7/8/26

Abigail (Honda owner) reviewed 7/2/26

Traci (Honda owner) reviewed 6/30/26

Michael (Ford owner) reviewed 6/27/26

Great job, also appreciated the communication, very professional.

Terrence (Kia owner) reviewed 6/26/26

Excellent work and excellent communication throughout the process.

The work on my vehicle was excellent. The communication from start to finish was outstanding. Thank you so much!

Paul (Dodge owner) reviewed 6/23/26

Timely completion of repair, delivery of auto, satisfaction with repair, and use as of 6/23 fulfills Goss obligation to us, as well as close ofinancial expectations. We are happy campers. Paul & Elizabeth Eisen

Nathan (Mercedes-Benz owner) reviewed 6/22/26

Bruce (Chevrolet owner) reviewed 6/20/26

Casey (Ford owner) reviewed 6/19/26

Goss had my truck looking new. Thank you for getting it back to me before the weekend to tow my boat!

Heather (GMC owner) reviewed 6/12/26

This is my go to shop

The repairs were awesome

Everyone that I dealt with was very professional and friendly.

Barbara (Toyota owner) reviewed 6/11/26

Dawn (Ford owner) reviewed 6/11/26

Was very pleased with the job done…this vehicle was very special to me and I can’t even see where the damage was…thank you for your service…. Will recommend you to EVERYONE!!

Very good job….cant even tell it was damaged

Patrick (Volkswagen owner) reviewed 6/5/26

Tara (Nissan owner) reviewed 6/1/26

Top of reviews

Ken's Auto Body

4.9 530 reviews
725 West Glendale Ave
Appleton, WI 54914
Fabel Collision Center

4.9 125 reviews
5184 ABITZ ROAD
Appleton, WI 54914
Bergstrom Body Shop of Neenah

4.8 1,055 reviews
151 N Green Bay Rd
Neenah, WI 54956

view more shops in: Menasha | 54952

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Goss Auto Body, Inc.

About Goss Auto Body, Inc.

Reviews (862)

800 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0