Caliber - Neenah

4.8 (984reviews)
97%
800 W Winneconne Ave,  Neenah,  WI  54956

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (984)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, timely repairs, and outstanding communication. Many highlighted that vehicles were completed ahead of schedule, with several noting their cars were returned cleaner than when dropped off. The text message update system was widely appreciated for keeping customers informed throughout the repair process. Repair quality received strong acclaim, with customers describing results as looking brand new and flawless. A few customers noted areas for improvement, including inconsistent text updates, minor paint or alignment concerns, and occasional incomplete repairs, as mentioned directly in their feedback.
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"... and availability to ask questions was reassuring. The work was completed sooner than expected. And the final result was fantastic! I have had many compliments on the great work done ..." Read more
"Great work, color match was perfect and the dent was repaired beatifully."
"... quote, to checking out, all of the staff are great. The work is flawless and done in a timely manner. Thanks." Read more
"... and kept me updated throughout the repair process. My car came back looking amazing and was finished on time. Highly recommend!" Read more
"Very impressed . Super super eady to work with. Over delivered on quality!"
"My vehicle was finished way ahead of schedule. Caliber saved me a boat load of money on rental expenses."
"Got my car before schedule time, Great service"
"My vehicle was ready almost a full week before expected!"
"It was done a week earlier than originally scheduled."
"My repair was completed in a very timely manner and I was extremely satisfied with the entire process. ..." Read more
"The communication from Caliber was amazing! I never had a minute that I didn't know where my progress was."
"The communication was great I knew what was going on every step of the repair"
"Best communication I've received when getting a repair."
"Very helpful and answered all of my questions and kept me notified of my car repair status."
"Caliber Collision did a great job repairing my Audi. They communicated the progress every step of the way and answered questions promptly. I was very impressed ..." Read more

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Thank you!

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Returned Clean

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I vary much appreciated the ride when dropping off and picking up the vehicle

Returned Clean

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Worked with me to get repairs done at a price I could afford

Customer Service

Wonderful people.

Returned Clean

My Experience

The repair was flawless and only took 2 days from drop off to pick up.

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Returned Clean

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I would recommend you to anyone.

Customer Service

Very happy

Returned Clean

My Experience

The customer service was fantastic, the repair looks great and was completed faster than I expected, and everyone made the process very easy– all of that was absolutely wonderful! All of the staff that I dealt with was so friendly and helpful. The only thing that was disappointing was a black spot on my light gray cloth passenger seat that someone left that I now have to figure out how to clean. That is the only reason I wasn't completely satisfied– everything else was fantastic.

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Returned Clean

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Returned Clean

My Experience

Very polite people, great work , and super fast delivery.

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My Experience

Very good communication thoughout the repair with minimal delays. I got my car back a day before the estimated completion time. If anything ever happens to my car again, I will definitely be coming back.

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Everyone was very professional and kind

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Great communication and awesome service!

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Very personable

Returned Clean

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Very happy with service all the way through.

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Returned Clean

My Experience

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Returned Clean