Caliber - Oshkosh

4.7 (823reviews)
93%
1465 S. Washburn St,  Oshkosh,  WI  54904

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (823)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting vehicles were restored to like-new condition, often exceeding expectations. Communication was a standout strength, with daily text updates and proactive phone calls keeping customers informed throughout the repair process. Timeliness was frequently highlighted, as repairs were often completed ahead of schedule, sometimes by days or even weeks. Customers also appreciated the complimentary interior cleaning and detailing upon vehicle return. A few customers noted areas for improvement directly from their comments, including occasional fitment issues with parts, incomplete repairs requiring return visits, and inconsistent communication in select cases.
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"... company, we received updates with every step, and the workmanship of the technicians was impeccable. Looks like a brand new car! We would definitely recommend ..." Read more
"... completed the repair in less than a week and our vehicle was restored to original condition! And delivered to us in record time washed and detailed! ..." Read more
"The crew at Caliber Colision go above and beyond to make sure the customer is happy and that your vehicle is the way it should be."
"... time using this location of Caliber Collision, I'm extremely happy with the quality of work and the extra care by cleaning the vehicle before returning it." Read more
"The paint and bumper line match up perfectly."
"Way sooner than expected! By WEEKS!!"
"Schedule to be done was given and was done a day early"
"... daily on how our vehicles was doing and they were able to do the repair in less time than originally expected! They even took the time to tow the vehicle on their ..." Read more
"... the consistent texts informing me of the status and the 2 weeks saved in the estimated repair time." Read more
"Had my vehicle way longer than you should have had it."

My Experience

Likely to Recommend

Repair Quality

The original repair was a 1 out of 10 - the parts were not replaced correctly, there were tape marks on my vehicle, the front bumper was supposed to be repaired and it wasn’t. The second time the repairs were corrected and the front bumper was fixed. The vehicle looked as expected. There were only minor issues related to billing for the front bumper and the receipt of update texts, which were addressed by John. The customer service was great.

Customer Service

Returned Clean

My Experience

Thanks to the Team , you guys got my car back in order and fixed it right ,appreciate the great work !

My Experience

Caliber did an amazing job on my car. You can’t even tell that there was damage to my car. I appreciated how they always kept me updated on the progress of my car. Everyone was super nice and great to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you caliber collision,you guys Amazing

Customer Service

Returned Clean

My Experience

Everything was done and communicated professionally and thoroughly. CC demonstrated a high degree of “Midwest Nice” from the reception and administration to the assessor and technician. Its been a pleasant surprise to discover Caliber in Oshkosh!

Likely to Recommend

First time user. Will recommend to others

Repair Quality

Great job! Looks great!

Customer Service

Returned Clean

My Experience

The customer service for the Oshkosh location was excellent. The body repairs needed were great and they even cleaned the inside of the car too!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Had a great experience with them with our Ford Explorer!! Their communication was fantastic, we got updates almost daily on how our vehicles was doing and they were able to do the repair in less time than originally expected! They even took the time to tow the vehicle on their expense to get a second opinion before getting it back to us. So blown away with our experience!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole process was smooth thanks to the employees at Caliber Collision. I was able to get a quote right away. They got my car in the next day. They worked with the rental car company and my insurance company. Mostly I appreciated the updates in the progress of their work on my car.

Customer Service

Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I couldn't believe my car looks amazing. You guys did a beautiful job and you even vacuumed it out for me. Thank you very much. I would tell everyone about my experience with you guys.

My Experience

Excellent service and work. Will definitely recommend to others

Likely to Recommend

Repair Quality

Customer Service

My Experience

I chose Caliber Collision because it was the first repair facility recommended by my insurance that did not start with a B. After a disappointing experience with another local auto body shop, I arrived with fairly low expectations. Those expectations were quickly exceeded. From the moment I arrived, the front desk staff knew who I was and the purpose of my visit. Caleb, the manager, took the time to walk through my wife's Bronco with me both before and after the repairs, ensuring everything was clearly explained and that the completed work met expectations. Throughout the repair process, I also received regular updates, which gave me confidence that the vehicle was being well cared for. Overall, I was very impressed with the level of professionalism, communication, and customer service provided by the Caliber Collision team in Oshkosh. They made the repair process straightforward and stress-free, and I would confidently recommend them to anyone in need of quality collision repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The quality of their work is great. Very nice people to work with told us everything they were going to do.

Repair Quality

The paint and bumper line match up perfectly.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean