Goss Auto Body, Inc.

4.9 (869reviews)
98%
629 Olde Midway Rd,  Menasha,  WI  54952

In operation 62 years, 60 years at this location.

Goss Auto Body is a family owned business since 1964. We have 3 aspects of business here, our Auto Body Repair, Automotive Service Repair, and 24 Hour Towing. Each part of this business functions separate but together we are a force of knowledge and a one stop shop for your automotive needs. Our staff is smart, caring, and down to earth. We make a great team! When you step into our office we treat you like you are one of us, a part of our family. We have a warm welcoming laid back atmosphere. If you have an unforeseen circumstance a friendly caring person can make that situation a little more tolerable and our staff knows, we see it every day. We want our customers to trust us, we want them to know that they will be well taken care of and we will provide them with the service that they deserve.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Alamo®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (869)

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Repair Quality

The quality of the repair was 1st class. Above & beyond the repair, the Goss crew did a great job with estimating, scheduling, confirming several days before my appointment. What a great experience.

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Paul was PHENOMENAL at communicating all updates and was able to help me get my vehicle back in a very timely manner without rushing the job.

Returned Clean

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Can't tell you worked on it.

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My Experience

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Professionals. That care about you! Great service, great work on repairs. I would recommend Goss to my coworkers,family and freinds

Customer Service

Very knowledgable and professional

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Returned Clean

Likely to Recommend

I’ve used Goss before and would do so again but hope I won’t have to

Repair Quality

Nikki kept me well informed about the repair process and it was completed many days sooner than initially expected.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Sufficient communication about what would be done and updates as work was being completed

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The body work and service for our 2018 Subaru was great! The follow-up detail on missing seals on the doors and such was a downer however. We are still following up on the tire pressure sensor system and will be taking the car to Subaru in Appleton as the light is still as issue. The donuts were very good and a welcome surprise.

Customer Service

We appreciate the work that was done on the main accident issues that was provided. Once again, the returned visits to address the missing seals was a downer.

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Returned Clean

My Experience

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Likely to Recommend

See combined comment from the first question.

Repair Quality

highly recommend Goss Auto Body. Paul Osborne was exceptional to work with. He not only kept me informed during the process, but sent reminders before my appointment and checked in after the work was done. I expect a certain level of customer service, but he exceeded my expectations. I want to thank the entire staff who worked on my car and the service manager who went above and beyond to drive to Green Bay on Friday to get a headlight for my car vs. wait until Monday for the part to arrive so we could have our car for the weekend. I could not have been more impressed! Great job!!!

Customer Service

See combined comment from the first question.

Likely to Recommend

Repair Quality

You guys were awesome! I appreciate all the help with getting our car fixed!

Customer Service

Thankfully I put a note in my phone to bring my car in because I never got a call as a reminder since it schedule was a month out.