Goss Auto Body, Inc.

4.9 (862reviews)
98%
629 Olde Midway Rd,  Menasha,  WI  54952

In operation 62 years, 60 years at this location.

Goss Auto Body is a family owned business since 1964. We have 3 aspects of business here, our Auto Body Repair, Automotive Service Repair, and 24 Hour Towing. Each part of this business functions separate but together we are a force of knowledge and a one stop shop for your automotive needs. Our staff is smart, caring, and down to earth. We make a great team! When you step into our office we treat you like you are one of us, a part of our family. We have a warm welcoming laid back atmosphere. If you have an unforeseen circumstance a friendly caring person can make that situation a little more tolerable and our staff knows, we see it every day. We want our customers to trust us, we want them to know that they will be well taken care of and we will provide them with the service that they deserve.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Alamo®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (862)

Likely to Recommend

Repair Quality

Goss Auto Body has always done a fantastic job with our vehicles. Great communication with the front office, mechanics and the customer. Class act all around!

Customer Service

Returned Clean

Likely to Recommend

Extremely pleased with the professionalism and over all end results

Repair Quality

Very Professional extremely fast turnaround.

Customer Service

Extremely polite and friendly

Returned Clean

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Repair Quality

Customer Service

My Experience

Always top notch work!!

My Experience

You guys did a great job of keeping me updated throughout the whole process. Very friendly and all around good people. Thank you guys 🙏

Likely to Recommend

Repair Quality

You guys did a great job and were super informative about any delays or issues along the way. Highly recommend anyone to go here

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You did a great job on my car, & it was a pleasure to work with you again!

Customer Service

Excellent service from start to finish!

Returned Clean

Likely to Recommend

Repair Quality

Great service, repair was beautiful just like new!

Customer Service

Returned Clean

My Experience

Everything went well, just delayed a day due to Snowstorm Elsa!!! Was impressed with how well Goss worked with Enterprise Rental also! I will definitely recommend Goss to friends and family will return myself if ever necessary. Please change the account to Nancy . My husband, Tom, passed away last August. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent service

Likely to Recommend

Ex̌cellent shop

Repair Quality

Excellent job.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Sent this survey awhile ago, but I'll send again. Completely satisfied with the work. You have a great reputation, which is well earned. And I prefer to give my business to single businesses rather than chains.

Customer Service

Friendly, knowledgeable and helpful.

Returned Clean

My Experience

I am super impressed with the work that was done. I was even more happy with a family with three kids and a wife working second shift that I was provided a car to use while my truck was being worked on. Everyone was super nice and helpful during the whole time and I was kept up to date on when my truck was expected to be completed. I would highly recommend Goss Auto Body to anyone in need of vehicle repair!

Likely to Recommend

Repair Quality

The only thing I am not super super satisfied about is there is a light on my dash that says parking light out now after I got it back and I don’t know if that was something they did or something that just happened. Next oil change I’ll ask dealership to figure out what it is I can’t find a flight out currently

Customer Service

My Experience

I have never been in an accident before, and I felt that I could trust the Goss team to handle all of the details with insurance, which gave me a piece of mind

Likely to Recommend

This isn't the first time I had a vehicle repaired by you guys and was very happy each time

Repair Quality

You guys did a great job. You can't even tell it was in a accident.

Customer Service

I was called or texted on everything

Returned Clean

Likely to Recommend

Goss has done a good job with our repairs

Repair Quality

The bumper looks new again

Customer Service

Good customer service

My Experience

My dealings with Goss re repair of damage to front end of my Toyota were the most excellent I have ever had in my 65 years of having a car. They were so accommodating and made me feel mine was the only car in their shop..They looked for the best deals in new car parts. Goss kept me informed almost daily of the progress of the repairs. It was a wonderful feeling to know they were as concerned as I was about doing an excellent job and getting my Toyota back to me ASAP. Above all I so appreciated the knowledge and TLC of Nikki. If all businesses were run lay folks like the world would be a different place.

Likely to Recommend

Repair Quality

Customer Service

I would say to this, BEYOND 10 - unbelievably off the walls great.

Returned Clean

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Repair Quality

Customer Service