Graham Auto Mall

4.9 (869reviews)

97%

(419) 529-1800

1515 W 4th Street, Mansfield, OH 44906

97%

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1515 W 4th Street
Mansfield, OH 44906

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Online Estimate

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About Graham Auto Mall

See Photos

1515 W 4th Street
Mansfield, OH 44906

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 70 years, 54 years at this location.

We have been in the automotive business for 50 years selling, servicing and repairing vehicles. Our goal is make your vehicle repairing experience the best possible. Our Technicians are I-Car and Manufacture Certified offering a life time workmanship warranty. We offer free no appointment estimates in our drive thru lanes.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

Ford

GM Electric Vehicles

Hyundai

I-Car

Jeep

Ram

Scion

Toyota

Call

Website

Reviews (869)

Sort By:
Newest
Rating

832 Customers Rated

5 Stars

80.3% Complete

(698)
4 Stars

10.5% Complete

(91)
3 Stars

2.4% Complete

(21)
2 Stars

1% Complete

(9)
1 Star

0.7% Complete

(6)
< 1 Star

0.8% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding communication, keeping customers regularly informed throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also appreciate the added touches such as vehicle cleaning upon return. A few customers noted isolated concerns including minor paint blemishes, incorrect parts, and post-repair issues, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Exceptional service amazing quality repairs. Only regret is I wish my veterans license plate would ..." Read more

"Amazing end result!! Better than before. A lot of care and it showed. Thanks!"

"The colors perfect! The parts aligned perfectly! Everything was done to very high standard and I greatly appreciate the professionalism."

"... wouldn't take my vehicle anywhere else for repairs. The quality of their work is nothing short of amazing, and I always have a great experience with their ..." Read more

"The body shop did an excellent job! This is the only shop I use because the always do ..." Read more

"Great service. Friendly staff. My vehicle was ready in 2 days instead of 4 and looks great. Thank you."

"Had it done before I thought it would be."

"Very satisfied car was done ahead of time from the date. I was first given they kept me up-to-date on the process."

"It was done in a great timely manner. I was very happy with that."

"Had to wait on parts but not service center fault. Service center is amazing"

"They kept me updated and got my vehicle done in a timely manner. Also did a great job repairing it."

"Awesome comunication,car looks great"

"... the brake when it was brought to the guys attention he brushed it off and said it was fine" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Exceptional service amazing quality repairs. Only regret is I wish my veterans license plate would ..." Read more

"Amazing end result!! Better than before. A lot of care and it showed. Thanks!"

"The colors perfect! The parts aligned perfectly! Everything was done to very high standard and I greatly appreciate the professionalism."

"... wouldn't take my vehicle anywhere else for repairs. The quality of their work is nothing short of amazing, and I always have a great experience with their ..." Read more

"The body shop did an excellent job! This is the only shop I use because the always do ..." Read more

"Great service. Friendly staff. My vehicle was ready in 2 days instead of 4 and looks great. Thank you."

"Had it done before I thought it would be."

"Very satisfied car was done ahead of time from the date. I was first given they kept me up-to-date on the process."

"It was done in a great timely manner. I was very happy with that."

"Had to wait on parts but not service center fault. Service center is amazing"

"They kept me updated and got my vehicle done in a timely manner. Also did a great job repairing it."

"Awesome comunication,car looks great"

"... the brake when it was brought to the guys attention he brushed it off and said it was fine" Read more

Joseph (Ford owner) reviewed 8/24/26

Elizabeth (Toyota owner) reviewed 8/24/26

Stacey (Nissan owner) reviewed 8/21/26

Matthew (RAM owner) reviewed 8/20/26

Repair quality was great.

Jay (Ford owner) reviewed 8/20/26

Paint job on bumper needs redone the metallic in paint had a run in the middle of the bumper

Ben (Toyota owner) reviewed 8/17/26

Sara (GMC owner) reviewed 8/17/26

Beth (Chevrolet owner) reviewed 8/16/26

I already told my friends 🧡

The service was very good. They called with updates. My car looks brand new. They made sure everything was working.

Andy was just great.

Robert (Cadillac owner) reviewed 8/13/26

Mark (Chevrolet owner) reviewed 8/10/26

Robert (Chevrolet owner) reviewed 8/10/26

Michelle (Jeep owner) reviewed 8/10/26

Michael (Chevrolet owner) reviewed 8/3/26

Overall the experience was great from being called weekly, to the repairs and getting my SUV before promise date. Very satisfied.

My SUV looks very nice.Great job on repairs. I really appreciate Andy calling me weekly, keeping me updated on my SUV.

Andy is awesome! The weekly calls on the progress of my SUV. I needed pictures he sent them to me!! Can’t thank him enough.

Leslie (Hyundai owner) reviewed 8/3/26

Amy (Mazda owner) reviewed 7/28/26

I was not confident in taking my car here, since they are not a Mazda service center. I ended up very pleased with the quality of work, no complaints at all. If I need repairs in the future, I would definitely consider Graham's again.

Jeffrey (Hyundai owner) reviewed 7/24/26

Loretta (Chevrolet owner) reviewed 7/23/26

Linda (Jeep owner) reviewed 7/23/26

Great job

Benjamin (Honda owner) reviewed 7/21/26

Charles (Hyundai owner) reviewed 7/17/26

Very happy with the work performed and Andy did a great job keeping us informed along the process

Andy was great keeping things on track and informing us along the process

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Graham Auto Mall

Take photos and get an online estimate

Schedule an estimate appointment

About Graham Auto Mall

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (869)

832 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0