Grants Pass Automotive Center

4.8 (406reviews)
94%
1601 NE 7th St,  Grants Pass,  OR  97526

We are a full service collision center with factory trained technicians, an Envirobase waterborne paint system, and Chief laser frame measuring equipment. We work with all insurance companies and are a direct repair facility working closely with State Farm, Safeco, Liberty Mutual, Country Financial and The Hartford.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (406)

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Returned Clean

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They do good work

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They did a great job quick and quality

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Returned Clean

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Shawn was awesome. Feel that the service department took way longer than expected. Almost two weeks. But have to say it is most likely not reps fault this occured. This was probably service, parts or both. But frustrated they did not complete job right.

Repair Quality

Really bad trading for reps, really bad customer service. Horrible communication because they would not get video from store. Store said it was insurance only. Statement never changed yet rep took wrong. First adjuster never returned calls. Two weeks later forwarded to escalated rep. Too late to obtain video. Other vehicle had stayed farn

Customer Service

My dissatisfaction is 80% liberty mutual horrible reps and service. Jim.siegal rep always communicated

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If they own a Honda

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Returned Clean

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The vehicle was not detailed from the work that had been done and had to come back to pick it up after the corrections were made.

Customer Service

Customer service personnel need to be pleasant, attentive and completely engaged with the customer.

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Great job!

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Returned Clean

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Repair Quality

Looks brand new!

Customer Service

The team was amazing! Made everything easy! Huge thank you!

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Depends on the outcome

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Still is smelling hot. Took it in and haven’t heard back from them about fixing it:/

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Returned Clean

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Returned Clean

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