Grayson Collision Center, Inc.
In operation 42 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Grayson Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Knoxville and surrounding areas.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Very accommodating and finished a week earlier than quoted.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great work to complete all repairs. Communications on status of completion could have been much better as there wasn't any unless I called.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
They were very thorough and less cost than originally thought.
Customer Service - 5.0/5.0 -
They answered all my questions and were very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your great service
Customer Service - 5.0/5.0 -
Our Grayson service rep throughly explained all the work which would be done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best collision repair I have ever experienced. Excellent customer service. Accurate assessment. Professional from beginning to end.
Customer Service - 5.0/5.0 -
See first comment
Returned Clean
Likely to Recommend - 2.5/5.0 -
Idk honestly if I would or not.
Repair Quality - 3.5/5.0 -
A piece was left off the car and come to find out it was never ordered so now im waiting for them to let me know it come n then I have to go back and have it put on.
Customer Service - 2.5/5.0 -
The person I dealt with in the office was not good at following thru on things he said he would do. Communication was lacking.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The repair work so far has been great. It’s just the length of time and communication that wasn’t the best.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
We had a few communication issues on more than one occasion as to when the vehicle would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done on the job and the service. I experienced the MOST welcoming, knowledgeable and helpful staff assistance EVER at Grayson Body Shop. Dave Fennell is exceptional.
Customer Service - 5.0/5.0 -
Top tier customer service. So impressive.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I only have great things to say about my experience, Dave was wonderful and I would gladly recommend your shop.
Repair Quality - 5.0/5.0 -
My Outback is running great, all the repairs look perfect and the car is driving flawlessly.
Customer Service - 5.0/5.0 -
Dave was excellent to work with! He kept me updated along the way and was so nice. He is an asset to your company!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop
Repair Quality - 5.0/5.0 -
They did a fantastic job on all the repairs . I would recommend them anytime someone asks me
Customer Service - 5.0/5.0 -
Great people very professional